Melbourne Batteries & Roadside Response are two of Australia's leading Roadside Assistance and Mobile Service providers in Australia.

Our response team manages and converts consumer enquiry, facilitates all customer requests from start to finish as well as allocating work to our national network of provider partners; ensuring customers receive our renowned 5-star service experience.

We are offering the successful applicant the opportunity to be welcomed to our family environment that understands what good customer service feels like. To ensure your success, you will be a confident communicator and be able to recognise the needs of our customers.

What are we looking for?

Part-time with potential to move to full-time work

Experience in sales & administration essential

Experience in a range of repairs, Roadside Assistance, Insurance or similar related industry (desirable) but not essential as all training will be provided.

You are committed to putting customers first and providing exceptional service

Able to build rapport and communicate well with a diverse range of people

Excellent time management skills & ability to work under pressure

Will be required to work afternoons and rotating Weekends, appox. every 3rd week

You are a permanent resident or Australian citizen

Our promise to you

Competitive KPIs and targets to meet and exceed on a team and individual level

A growing, modern brand with extreme growth potential

Paid comprehensive training on all aspects of the role

Ongoing mentoring and coaching

On-site parking and uniform provided

Applicants must live to the local area of Point Cook or no more than 15kms.