Customer Support Officer

Is this job for you?

We are looking for someone with a flair and passion for Customer Service.

You are someone that is approachable and friendly and is a great multitasker and happy to work in a fast-paced environment, with great communication skills.

You are looking for an opportunity in a position that recognises hard work, dedication and has room for you to bring and implement new ideas for the business. You want ownership of your role and want to grow as the business does.

If this sounds like you, we want to hear from you!

Why Work for Us?

Competitive remuneration

A supportive and collaborative environment where your skills and expertise can thrive

Employee discounts on food purchases

What We’re Looking For?

At least 5 years of Office experience essential

Experience with Microsoft Office – especially Excel, Word & Outlook

Shopify experience an advantage

A pleasant and confident phone manner

Flexibility to work between 6am – 5pm

Reliable and punctual

Knowledge of the Food Service Industry is an advantage

Permanent Australian Resident / Citizen

Detail orientated

About the Role

This is a full time casual role with some flexibility in days and hours, some of your main responsibilities are:

Preparation of quotes for new and existing customers

Respond to emails in a timely manner

Managing calendars and organising meetings

Contacting customers

Taking of and entering orders

Fulfilment of orders to invoices

Responding to emails

Assisting the Marketing team as required

Support the team with ad hoc administrative tasks as required

Who we are:

EVOO Quality Foods is a family-owned Food Service Business located in Bibra Lake. With a profound passion for both food and people, we strive to give excellent customer service while fostering a supportive and caring environment for our team members.

At EVOO Quality Foods, excellence in customer service is not just a goal; it's our way of life. We go above and beyond to ensure that each interaction leaves a lasting impression, delighting our clients with unparalleled attention and care.

With over a decade of experience, EVOO Quality Foods has become a trusted name in the industry, renowned for our unwavering commitment to quality and timely delivery. Our dedication to delivering exceptional food is matched only by our dedication to the well-being and growth of our team.

Join us at EVOO Quality Foods, where passion meets purpose, and every day brings new opportunities to thrive and make a difference.