Nurse/Client Services Manager

ARE YOU A REGISTERED OR ENROLLED NURSE LOOKING FOR A CHANGE IN CAREER? IF SO, READ ON…

Who are we?

At Carer’s Network, we envision a future where all our clients feel empowered to live the life they want. Carer’s Network enable our clients to do so by tailoring our home support services to each client’s unique needs and requirements. Our client base has been rapidly growing, and we are currently expanding our team of dedicated, passionate Client Service Managers, who share the same core values as us and have a passion for helping people and want to strive in the healthcare field.

About the Role

Utilising your nursing skills, you will work collaboratively with our allied health services, social support, and external partnered brokered services for our Home Care Package program. You will guide and assist our clients, their carers and representatives with the development and implementation of care plans that are flexible, individualised and appropriate.

Your main responsibilities will include the following:

Provide clinical support and guidance to the Care Managers (non-clinical) and play an integral role in ensuring they are provided with adequate supervision.

Manage a caseload of clients in both our Home Care Package and NDIS programs for high intensity needs.

Respond to inbound calls from potential new customers about the services we provide and conducting assessments and reviews when there is a new client intake, establishing home care agreements, care plans, budgets and connecting our clients with local services and community resources.

Guide our new clients every step of the way during their onboarding process providing ongoing support and ensuring person centred care planning, enabling personal preferences and independence at home.

Interact with Carer’s Network team members, stakeholders, partnered service providers.

Ensure that all coordinating services and compliance are within business guidelines and meet quality standards.

Ensure exceptional high standards of report writing/case notes are all up to date and any concerns regarding your client are proactively managed.

Conduct annual reviews for all clients, revising care plans, goals, service provisions to quality standards and budget expenditure and maximisation.

Be an effective communicator, with excellent interpersonal skills, great team skills and be able to work within a multidisciplinary team.

About you:

AHPRA registered

2+ years of experience as a Registered or Enrolled Nurse (Registered Nurse preferred)

At least two years’ industry and case management experience within the health care or home care sector (essential)

Must have strong understanding of My Aged Care (desirable)

Highly motivated with strong organisational, interpersonal and problem-solving skills with a strong attention to detail

Excellent communication skills – both written and verbal (essential)

Have a compassionate approach to care and improving the quality of others’ lives.

Experience/Qualifications:

Bachelor or Diploma of Nursing (essential)

Current Victorian Driver License (essential)

Mandatory certificates required in the Care industry (must be willing to obtain)

Salary:

Pay: $80,000.00 – $100,000.00 per annum (including company car and superannuation) - Negotiable based on experience.

Job Type:

Full-time: Monday to Friday 9.00am-5.00pm

Benefits:

Company car – all expenses paid

Why join us?

Exciting opportunity to join a small, high growth business.

A challenging yet purposeful career in the Aged Care and Disability sector, by impacting and making changes to the lives of our vulnerable clients.

A positive and supportive work environment, where your hard work never goes under appreciated.

Please Note: as we are a registered NDIS care provider. Carer’s Network requires all workers to undergo a NDIS Worker Screening Check.

Please Note: No VISA Sponsorship Available

Apply today or enquire at [email protected]