General Manager – Boutique Apartment Hotels, Adelaide CBD

We are seeking an experienced, passionate, and hands-on General Manager to lead the operations of two boutique apartment hotels in the heart of Adelaide – Miller Apartments and Franklin Apartments.

Both properties are proudly South Australian owned and independently operated. This is a rare opportunity to take the reins of two highly rated properties with a strong reputation for service excellence and a positive team culture. We are looking for a commercially savvy and people-focused leader to continue that legacy.

About the Role
Reporting directly to the Owner, the General Manager oversees all operational and strategic functions across both properties. You’ll lead a capable Executive Team, drive performance in guest satisfaction, revenue, and profitability, and bring innovation and energy to every aspect of the business.

This is a full-scope leadership role covering operations, financial management, sales strategy, capital works, and team culture.

Key Responsibilities

Lead daily operations across both Miller and Franklin Apartments

Ensure consistently exceptional guest experiences and maintain Top 10 TripAdvisor rankings

Mentor and manage a high-performing Executive Team

Drive strategic plans that grow revenue and optimise profitability

Oversee budgeting, CAPEX planning, and monthly performance reporting

Lead digital distribution, revenue management, and corporate sales initiatives

Manage property upgrades and refurbishment projects

Foster a culture of service excellence, accountability, and team engagement

What We’re Looking For

Proven experience as a senior hotel leader ready to take the next step

A hands-on, approachable leadership style

Strong financial and commercial acumen

Experience in digital sales, revenue management, and P&L oversight

A track record of elevating guest satisfaction and team performance

A collaborative leader who inspires trust and leads by example

Previous experience with RMS, Duetto, Wageloch, MYOB and STR would be preferable

The Perks

Autonomy and ownership over two high-performing city properties

Direct access to a supportive Owner committed to long-term success

Opportunity to make a tangible impact across all aspects of the business

A loyal, capable team and positive working culture

Onsite parking included as part of the package

How to Apply
If you're ready to lead a team, grow a business, and leave your mark on two standout hotels in Adelaide, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you're the right fit for this role.