Are you passionate about creating memorable dining experiences and leading a dynamic team?

We are seeking a friendly and experienced Food & Beverage Services Manager to join a vibrant team in the food and beverages industry. In this pivotal role, you will be responsible for overseeing all aspects of food and beverage services, ensuring that guests receive exceptional service and high-quality products. You will work closely with chefs, front-of-house staff, and management to develop menus, manage inventory, organise, create and oversee end to end functions & events and maintain a welcoming environment for all guests.

Fostering a positive workplace culture where creativity and collaboration thrive, and we are looking for someone who shares the companies commitment to excellence. If you have a keen eye for detail, a love for hospitality, and the ability to lead and inspire a team, we want to hear from you!

If you find joy in service and have the skills to manage food and beverage operations effectively, this could be the perfect opportunity for you!

Responsibilities:

Oversee daily operations of the food and beverage service department

Manage and train staff to ensure excellent customer service and adherence to company standards

Manage all event enquiries from initial contact through to execution and follow-up and maintain accurate event bookings, function sheets, run sheets, and invoicing

Create, promote, and sell tailored event packages (corporate, weddings, private functions)

Monitor inventory levels and order supplies as needed, ensuring cost-effective purchasing

Ensure compliance with health and safety regulations and maintain cleanliness standards

Work closely with the kitchen team to create and update menus based on seasonal ingredients and trends

Handle customer inquiries and complaints efficiently, ensuring guest satisfaction

Key Skills & Attributes:

Strong leadership, networking, and people management skills

Excellent communication, negotiation, and interpersonal skills

Proven event coordination and hospitality management experience

High attention to detail and organisational ability

Strong understanding of food and beverage operations and financials

A mature and professional personal presentation with excellent verbal and written communication skills

Ability to work flexible hours, including evenings and weekends

Familiarity with Property Management System RMS, POS systems (e.g., RMSPOS), and Microsoft Office Suite

Qualifications & Experience:

Minimum 3+ years’ experience in a hospitality supervisory or managerial role

Demonstrated experience coordinating functions and events

Strong RSA and compliance knowledge

Responsible Service of Alcohol (RSA) – Required

Current RMLV or willing to obtain – Required

Food Safety Supervisor certification – Desirable

First Aid Certificate – Desirable

QLD Driver’s license – Required

The successful candidate will need to live and work in Bundaberg for this role. If applying from another location, please be advised that accommodation is not provided as part of this role.