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Food & Beverage Shift Supervisor

Palm Lake Group
Pelican Waters, QLD
A$38 p/h
Hospitality & Tourism → Management
Full-time
On-site

Posted 1 day ago


Join Our Team at Pelican Waters Golf Club!

Pelican Waters Golf Club is a breathtaking venue nestled within the scenic Greg Norman Golf Course. Our restaurant offers an exceptional alfresco dining experience in a one-of-a-kind setting, where beautiful views and delicious food come together to create a memorable atmosphere.

Open seven days a week, we feature both indoor and outdoor dining, bars, and cafe with versatile function spaces — all set within the stunning surroundings of our world-class golf course.

If you're looking to be part of a dynamic, vibrant team in a truly unique environment, we’d love to hear from you!

About the Role

We are seeking a Full Time F&B Shift Supervisor to join our Food & Beverage team, working across Events, Restaurant and Café operations at our Pelican Waters Golf Club.

This is a full time role on a 38 hour week covering the span of shifts both morning & afternoons between 6am - 6pm on a fixed Sunday to Thursday roster, with a view to expand into dinner service in the near future.

Your duties will include, but are not limited to;

Assist in leading and executing daily FOH service via conducting pre-shift briefings to communicate daily priorities, goals, delegation of tasks and updates.

Supervise, train and mentor FOH staff, fostering a positive and professional work environment, monitor performance;

Lead and monitor service standards and address/resolve any guest complaints/issues professionally and efficiently;

Supervise all FOH, Café & Bar staff, ensuring food safety and hygiene standards regarding food prep, handling, service & storage are strictly adhered to, complying with all health regulations;

Contribute ideas to initiatives to enhance customer dining experience;

Provide the highest quality service to customers through personalized service and handling enquiries in a prompt and professional manner by monitor service standards and address/resolve any guest complaints/issues professionally and efficiently.;

Monitor inventory levels and coordinate with the Resort Manager on purchasing decisions;

Assist with daily operations to prepare, present and serve food items & beverages, including restaurant table service;

Responsible for handling all cash and credit card transactions;

Perform opening and closing duties for our Café & restaurant as required;

Assist in the set up, service and pack down of events/functions held at the Golf Club as required;

Maintain cleanliness of food and beverage equipment along with presentation of resturant, function areas and cafe;

Working collaboratively within a team environment, sharing a joint commitment to executing service to the highest level.

What We’re Looking For:

Food & Beverage Supervisor experience in either a Café, Restaurant, Bar or Event/functions environment;

Demonstrated Supervisory experience and confidence in running FOH service for fine dining restaurants and events;

Ability to direct and work within a team, effectively communicate, collaborate and give/take direction as well as the ability to work autonomously and take direct responsibility for tasks;

Proficiency in Restaurant Management Systems/POS systems;

Strong knowledge of food safety and hygiene standards, procedures and regulations is essential;

Bar & Barista experience highly regarded;

Demonstrated commitment of delivering a professional and personalised customer service experience;

Current Safe Food Handling Certificate essential;

Current Responsible Service of Alcohol Certificate essential;

Current C Class drivers licence essential.

What We Offer:

A supportive and friendly work environment.

Permanent, ongoing & flexible hours to suit your lifestyle.

The opportunity to work in a beautiful venue.

If you’re passionate about food service and enjoy working in a team environment, we’d love to hear from you!

Role is subject to a pre-employment medical.

Please note, only shortlisted applicants will be contacted.


About Palm Lake Group

Bethania, QLD, Australia
Real Estate & Property
1001-5000 employees

Palm Lake Group boasts an impressive 46 years of expertise and firsthand knowledge in creating exceptional over-50s lifestyle resorts, retirement villages, and state-of-the-art aged care facilities. As a proudly Australian family-owned business, we are committed to crafting communities that are not only friendly and welcoming, but also inspiring and aspirational. Our extensive portfolio of communities throughout Australia has earned us high regard, including multiple industry awards from the Master Builders Association in recent years. Currently, we proudly operate 27 resorts and 7 aged care facilities under the Palm Lake Group umbrella. With over 1200 employees nationwide.

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