Join Our Team at Pelican Waters Golf Club!

Pelican Waters Golf Club is a breathtaking venue nestled within the scenic Greg Norman Golf Course. Our restaurant offers an exceptional alfresco dining experience in a one-of-a-kind setting, where beautiful views and delicious food come together to create a memorable atmosphere.

Open seven days a week, we feature both indoor and outdoor dining, bars, and cafe with versatile function spaces — all set within the stunning surroundings of our world-class golf course.

If you're looking to be part of a dynamic, vibrant team in a truly unique environment, we’d love to hear from you!

About the Role

We are seeking a Full Time F&B Shift Supervisor to join our Food & Beverage team, working across Events, Restaurant and Café operations at our Pelican Waters Golf Club.

This is a full time role on a 38 hour week covering the span of shifts both morning & afternoons between 6am - 6pm on a fixed Sunday to Thursday roster, with a view to expand into dinner service in the near future.

Your duties will include, but are not limited to;

Assist in leading and executing daily FOH service via conducting pre-shift briefings to communicate daily priorities, goals, delegation of tasks and updates.

Supervise, train and mentor FOH staff, fostering a positive and professional work environment, monitor performance;

Lead and monitor service standards and address/resolve any guest complaints/issues professionally and efficiently;

Supervise all FOH, Café & Bar staff, ensuring food safety and hygiene standards regarding food prep, handling, service & storage are strictly adhered to, complying with all health regulations;

Contribute ideas to initiatives to enhance customer dining experience;

Provide the highest quality service to customers through personalized service and handling enquiries in a prompt and professional manner by monitor service standards and address/resolve any guest complaints/issues professionally and efficiently.;

Monitor inventory levels and coordinate with the Resort Manager on purchasing decisions;

Assist with daily operations to prepare, present and serve food items & beverages, including restaurant table service;

Responsible for handling all cash and credit card transactions;

Perform opening and closing duties for our Café & restaurant as required;

Assist in the set up, service and pack down of events/functions held at the Golf Club as required;

Maintain cleanliness of food and beverage equipment along with presentation of resturant, function areas and cafe;

Working collaboratively within a team environment, sharing a joint commitment to executing service to the highest level.

What We’re Looking For:

Food & Beverage Supervisor experience in either a Café, Restaurant, Bar or Event/functions environment;

Demonstrated Supervisory experience and confidence in running FOH service for fine dining restaurants and events;

Ability to direct and work within a team, effectively communicate, collaborate and give/take direction as well as the ability to work autonomously and take direct responsibility for tasks;

Proficiency in Restaurant Management Systems/POS systems;

Strong knowledge of food safety and hygiene standards, procedures and regulations is essential;

Bar & Barista experience highly regarded;

Demonstrated commitment of delivering a professional and personalised customer service experience;

Current Safe Food Handling Certificate essential;

Current Responsible Service of Alcohol Certificate essential;

Current C Class drivers licence essential.

What We Offer:

A supportive and friendly work environment.

Permanent, ongoing & flexible hours to suit your lifestyle.

The opportunity to work in a beautiful venue.

If you’re passionate about food service and enjoy working in a team environment, we’d love to hear from you!

Role is subject to a pre-employment medical.

Please note, only shortlisted applicants will be contacted.