About the role

Interacting Minds PTY LTD. is seeking a talented Behaviour Support Practitioner & Administration Assistant to join our team in Melbourne on a contract basis. In this role, you will be responsible for providing specialised behaviour support services to participants, as well as assisting with administrative duties to support the smooth operation of our organisation.

What you'll be doing:

Develop and implement positive behaviour support plans for clients with complex needs

Provide direct behaviour support services to clients, including conducting assessments, implementing interventions, and monitoring progress

Collaborate with multidisciplinary teams to ensure coordinated and effective service delivery

Maintain accurate client records and documentation in accordance with organisational policies and procedures

Assist with administrative tasks such as data entry, file management, and scheduling

Contribute to the continuous improvement of our services and processes

Essential Requirements:

Degree or diploma in a relevant field, such as psychology, social work, forensic justice or disability studies.

Minimum 1 year experience in providing behaviour support services to clients with complex needs

Experience working in the disability sector or with vulnerable populations.

High level of attention to detail and time management.

Other not Mandatory Requirements:

Demonstrated knowledge of positive behaviour support principles and practices

Strong written and verbal communication skills, with the ability to tailor your approach to different stakeholders

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in the use of technology, including Microsoft Office suite and client management systems

Commitment to upholding ethical standards and promoting the rights and wellbeing of our clients

Your daily tasks:

• CRM Management: Updating and maintaining participant records, tracking engagement, and ensuring data accuracy.

• Participant Intake Coordination: Handling referrals, onboarding documents, and initial communications with participants and support networks.

• Document Management: Organising, filing, and maintaining essential documentation across systems and folders.

• Booking & Scheduling: Coordinating face-to-face appointments, virtual visits, and internal meetings for clinicians and participants.

• Administrative Support: Supporting day-to-day EA tasks including inbox management, calendar coordination, and preparing reports or presentations as required.

About You:

You’re organised, proactive, and passionate about making an impact. You thrive in fast-paced environments, are tech-savvy, and have the discretion and sensitivity to work with high-risk participants and confidential information. You know how to distinguish work/home life, mange your time & your own mental health in a high intensity role.

What We Offer:

• A supportive and inclusive team culture. Inclusive with multidisciplinary education & experience

• Growth and career development opportunities in a multidisciplinary environment

• Ongoing mentoring and training tailored to your career goals.

• A chance to grow with a purpose-driven company that’s just getting started.

• Flexible work arrangements and wellbeing support

About us:
At Interacting Minds PTY LTD, we are dedicated to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits, including flexible work arrangements and access to wellbeing initiatives.

As a leading provider of specialist behaviour support services in the Justice, Complex Needs and Disability sectors. Our mission is to empower individuals with complex needs to live their best lives, and we are committed to delivering high-quality, person-centred care that makes a meaningful difference in the lives of our clients.

If you're passionate about making a positive impact and are ready to take on a rewarding role, we encourage you to apply now.

Join Us:
This is your chance to join an organisation that’s genuinely focused on doing better—for our participants and for our people. Email your resume to [email protected] or message 0461 377 813 for more information.