We’re looking for a motivated and personable Sales Support Representative with a knack for communication, organisation, and a technical mindset to join our eastern sales team.

If you enjoy client-facing roles, especially sales, as well as using your technical mindset to understand how things work, solve problems, and work with technology, tools, machinery or the like, you could be a great fit here. We’ll give you the training and support to thrive in a rewarding sales support career.

What You’ll Be Doing:

Support our technical sales team to deliver outstanding service and solutions to clients

Support selling our full range of tools and services to support our equipment

Handle inbound and outbound calls with existing and new clients who have a need for our products

Help identify new business opportunities while nurturing existing customers in several industries including mining, refining, oil and gas, transportation industries

Provide backup support to our customer service team

Collaborate with your sales manager to maximise your impact and efficiency

About Us:

Norbar Torque Tools, part of the Snap-on Group, is a global leader in torque control solutions with over 80 years of innovation and engineering excellence. From our cutting-edge manufacturing facilities in the UK to our dynamic operations across Australia and New Zealand, we’re known for precision, reliability, and industry-leading performance.

In Australia and New Zealand, Norbar is a sales-driven, customer-focused organisation with offices in Adelaide, Perth, Brisbane, Mackay, and Auckland. We serve a wide range of industries—including mining, oil & gas, construction, manufacturing, aerospace, transport, and energy generation—delivering high-quality torque and tension equipment backed by expert service and support.

What You’ll Bring:

Technical aptitude—meaning you’re good at understanding how things work, solving problems, and using tools, machinery or technology

Customer service or sales experience

Excellent communication and interpersonal skills

A positive, can-do attitude and an openness to feedback and willingness to learn

Organised, self-motivated, and able to manage your own schedule

Team player who thrives in a collaborative environment

Strong computer skills and familiarity with CRM systems

Physically fit (able to lift tools up to 20kg)

Valid driver’s licence and ability to travel to customer sites (ad hoc basis)

Permanent work rights in Australia (citizen, PR, or valid visa)

What You’ll Get:

Proven sales framework and full training to help you succeed quickly

List of targeted existing and potential clients who have a clear need for our specific product. You'll also have the scope to seek out new leads and opportunities

Training and coaching on a simple and effective sales process which will allow you to avoid common obstacles and start making sales within days of starting with us

Fun, energetic workplace where your contributions truly matter

Chance to grow into a successful sales career with a global industry leader

What We Offer:

Base salary and quarterly bonus

Annual salary review

In-house training and mentoring, including thorough induction training, joint site visits with experienced sales reps

Annual company sales conference

Supportive, growth-focused team that celebrates your success

The role is based at our Archerfield office in Brisbane.

For information about our company, please visit:

www.norbaraustralia.com.au

www.norbaraustralia.com (our corporate head office & factory in Banbury, UK)