Jellis Craig Monash is a dynamic and highly respected real estate agency with a reputation for delivering premium property services across Melbourne's eastern suburbs. As we continue to grow, we are seeking a proactive, organised and customer-focused Property Management Assistant to support two high-performing Rental Department Heads in a fast-paced and rewarding environment.

About the Role
This is a fantastic opportunity for a motivated individual with a passion for real estate and a strong desire to build a successful career in property management. You will provide vital day-to-day support to two department leaders, assisting with a range of administrative, client-facing, and operational tasks.

Key Responsibilities:

Assist with coordinating rental property advertising and inspection times

Liaise with renters, landlords, and tradespeople to ensure prompt communication and resolution of issues

Provide administrative support such as diary management, document preparation, compliance tracking and data entry

Help manage rental arrears, lease renewals, and routine inspections

Prepare reports and correspondence as required

Support with filing, database maintenance and general office duties as directed by the two Department Heads

About You

Previous experience in a property management or real estate support role (preferred but not essential)

A current Agent’s Representative Certificate or willingness to obtain

Strong organisational and time-management skills

Excellent communication skills and a professional phone manner

High attention to detail and a proactive, can-do attitude

Ability to thrive in a collaborative and fast-paced environment

Proficiency in Microsoft Office and real estate software (e.g. PropertyMe or similar) is an advantage

A reliable vehicle and valid driver’s licence

What We Offer

Work alongside respected leaders in the rental division

A supportive and professional team culture

Opportunities for career progression within a leading real estate network

Ongoing training and development

Modern office environment and local area perks

Our Success Is Built on Collaboration!

At Jellis Craig, we believe that great results are only achieved when we work together. Collaborating is the heart of everything we do. We listen to each other, share our ideas and knowledge, and our doors are always open. Our collective success as a network is founded open to the way we unite as one to deliver exceptional results from our clients and communities.

We develop careers, not just jobs

As part of the Jellis Craig team, your future and growth are an open-ended opportunity, and we want to give you every chance to succeed in this exciting and rewarding industry. You’ll enjoy:
1. Market-leading training, development and event programs by the industry’s best mentors and thought leaders
2. Group-wide health, wellbeing and development programs designed to help you achieve your full potential both personally and professionally
3. Access to cutting edge technology, processes and systems with a continual investment in innovation and service excellence
4. An open and inclusive culture with a vibrant team of 850 staff across the network
5. Opportunity to give back to your local community with the Jellis Craig Foundation