A Queensland Government agency is undertaking a major digital transformation and is seeking a Change & Training Manager to lead structured change and end-user training across iterative software releases. This long-term program will deliver a modern, web‑based solution with enhanced service layers and mobile access.

The Role:
Reporting to the Project Director, you'll own the change management and training strategy for the program. You'll lead a team of Change Analysts/Trainers, design and implement change frameworks, manage stakeholder communications, assess readiness, and develop digital training materials that align with ongoing development sprints.

Key Responsibilities:

Develop and execute change management and stakeholder engagement plans

Lead and mentor a team of Change Analysts/Trainers

Collaborate with project leadership to define communication and transition strategies

Design, develop, and deliver digital training content throughout the software lifecycle

Identify and mitigate resistance, conduct impact analyses, and measure change success

Establish and maintain a project intranet site for stakeholder updates

Align change and training activities with program objectives and benefits realization

What You'll Bring:

5+ years' experience in change management roles with structured methodology

Proven track record in designing and delivering training for ICT programs

Strong expertise in change frameworks, communication strategies, and stakeholder engagement

Excellent written and verbal communication, active listening, and facilitation skills

Experience managing change in complex, multi‑vendor environments

Ability to thrive in ambiguous situations and foster collaboration

Why Apply?

Contract through to March 2027

$128.70 per hour

Brisbane CBD location - 4 days onsite, 1 WFH

Lead change and training for a high‑profile digital transformation

Join a purpose‑driven team delivering significant organisational impact

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Dylan Sheoshker at Clicks IT Recruitment on +61 429 171 544.

At Clicks we embrace diversity, inclusion and equal opportunity.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email [email protected]