Insurance Broker Assistant required for a growing insurance brokerage based in Melbourne

Your new company

This is a large and reputable insurance brokerage that is looking to recruit an insurance broker assistant to support their busy team. The business is highly collaborative and encourages a positive working culture, with great opportunities for internal progression and career development, along with offering a great range of benefits. This is an excellent opportunity to grow within and develop your career as an insurance broker.

Your new role

• Deliver high-quality client service while ensuring compliance with company standards and regulations
• Support business growth through client retention, new opportunities, and effective renewal management
• Coordinate with underwriters, insurers, and funding providers to ensure accurate and timely processing
• Maintain strong internal and external relationships, contributing to a collaborative team environment
• Manage administrative and processing tasks efficiently, including policy handling and debtor follow-up
• Engage in ongoing professional development and contribute to team initiatives and company projects

What you'll need to succeed

• Completion of a university degree, and/or additional qualifications such as Tier 2 Accreditation.
• Strong customer service and communication skills, with the ability to resolve client issues effectively
• Confident working independently or as part of a team, with a collaborative and adaptable approach
• Proficient in basic Microsoft Office applications (Word, Excel, Outlook)
• Professional presentation and the ability to build positive relationships with colleagues and clients
• Knowledge of insurance products is an advantage, along with a willingness to continue learning and developing professionally.

What you'll get in return

The business will offer a competitive and strong salary and package offering for a successful candidate. Including:

• A salary between $60,000 and $75,000, with flexibility depending on your previous experience.
• Free parking on site, and accessible by good transport routes.
• Hybrid setup with 3 days in-office per week, along with monthly collaboration days.
• Strong focus on internal growth, upskilling, and career development.
• Paid parental leave, wellbeing initiatives, and active social clubs.
• Regular charity events and community involvement.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on +61 414 080 779 now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.