The HYPAR Group is a collective of specialist organisations supporting young people, people with disability, and people seeking personal wellbeing and independence.

We offer a range of tailored supports, including Mentoring, Supported Independent Living (SIL), Disability Support, Residential Care, Outdoor Mentorship and Adventure Activities to participants across the Greater Brisbane region.

We adapt and tailor each service to meet the needs, capacity, interests and goals of each individual. Benefits of accessing our services include increased independence, capacity, self-care, social interaction and personal wellbeing.

HYPAR core values include; Relationships, Valuing People, Encouragement, Leadership and Reflection.

For further information about our organisation please visit our website www.hypar.com.au.

About the role...

HYPAR is a NDIS registered support service providing Mentoring/Disability Support, Supported Independent Living (SIL), Respite/Short Term Accommodation (STA) and Psychosocial Disability Support services through community access and daily living at a pace of interaction guided by the participant.

The NDIS Team Leader oversees daily operations and employees to ensure quality support aligns with participant plans and NDIS standards. They manage rosters, guide Mentors, and liaise with participants and stakeholders to meet individual goals.

The NDIS Team Leader position will be based at our head office in Narangba, but will support the team and participants throughout the Greater Brisbane region.

Key Responsibilities

Case management of Community Access and SIL participants per case load allocation.

Develop case note summaries and monthly support summaries.

Support House Supervisor/s to oversee daily/weekly SIL Participant operations as per their NDIS agreement/Plan, and goals.

Collaborate with the Customer Relations Team, with regard to Participant Intakes: Including ROC’s, Service Agreements and Schedules of Support.

Complete care plans and risk assessments of assigned Participants.

With guidance from the Program Coordinator, conduct performance coaching, development and succession planning and regular employee supervision.

Oversee rostering function, manage shift fills and changes on a daily basis.

Liaise with relevant stakeholders, including but not limited to funding bodies, NDIS, Parents, Caregivers, attending stakeholder meetings as required.

Advocate for the Participant by assisting with referral to psychologists, psychiatrists, counsellors, education bodies, legal representation, youth justice, accommodation, Centrelink, Public Trust and Public Guardian and other specialists as required.

Approve timesheets inline with payroll processing timeframes.

Any other duties as directed by management.

The ideal candidate for this position will have:

Highly developed interpersonal skills

Skilled in problem solving, conflict resolution and emotional awareness

Ability to build rapport and trust with others

Ability to exercise initiative and professional judgment

Value young peoples’ and participants rights to feel safe and happy

Good written and verbal communication skills

Solid problem solving skills

Time management and planning skills

Demonstrated ability to deal with unpredictable situations and behaviours

Ability to critically reflect on practice, both personally and professionally

A solid understanding of NDIS practice standards and framework

You will also be required to have or be willing to obtain:

Minimum Certificate IV or above in an industry relevant area (youth work, disabilities, community services, counselling etc)

Previous experience in rostering is highly regarded.

Case management experience highly regarded.

Knowledge of NDIS funding, price guide and Service Agreements, Community Access & SIL.

High level organisational and computer skills with ability to juggle competing demands and meet firm deadlines

Paid Blue Card

Paid Disability Worker Screening (Formerly Yellow Card)

10-year Traffic History Check

Current QLD open driver’s license

LCS2 Child Safety Screening Check

Benefits of Working at HYPAR

Career and remuneration growth through various internal training courses

Refer-a-mate incentive program

HYPAR Wild activity days with our young people

EAP Service available 24/7

Support and guidance from an experienced leadership team, with on-call supervisors available 24/7

Perform meaningful work and create a positive difference in the lives of our participants

Only successfully shortlisted applicants will be contacted.

Applicants who identify as Aboriginal or Torres Strait Islanders are strongly encouraged to apply.