About Us

Your Choice Supports (YCS) is an NDIS-registered boutique disability support provider based on the west side of Brisbane. Our mission is to provide holistic, high-quality support that enables people to have choice and control in their lives. If you're passionate about delivering tailored, person-centred supports, we'd love to have you on our team!

As YCS continues to grow, we are proud to offer multiple services, including Short-Term Accommodation, Community Access, Supported Independent Living (SIL), In-Home supports and the Daily Living Skills Hub.

The Team Leader roles:

The successful Team Leaders will be values-driven and experienced leaders who embody YCS’s commitment to person-centred practice, inclusion, and continuous improvement. They will demonstrate a genuine passion for supporting people with disabilities to live meaningful, independent lives, and will be natural relationship-builders who foster trust with the people we support, their families, and other stakeholders.

Daily Living Skills Hub (DLS Hub):

We are seeking a passionate and focused Team Leader for our flagship day program known as the 'DLS Hub' in Forest Lake. This Hub is a thriving environment that balances choice, control and independent skill-building. It requires a driven leader with strong administrative skills who is forward-thinking and committed to excellence.

Supported Independent Living (SIL):

We are looking for experienced and skilled Team Leaders for our SIL homes in the Brisbane West area. YCS SILs are individualised homes for the people receiving support - places where choice and independent skill-building are fostered, and each person feels empowered to shape the life they want to lead.

Key Responsibilities include:

Key responsibilities include administrative duties such as rostering, planning skill-building activities, and communicating and scheduling with families and stakeholders. The role also includes providing direct support and personal care for individuals with physical, intellectual, and developmental disabilities.

Additional duties include:

Leading and supervising a team of support staff, providing guidance, training, support, and performance management to ensure high-quality support services.

Creating rosters that balance participant needs and staff availability.

Providing direct support aligned with participants’ goals and preferences.

Upskilling staff and holding them accountable for delivering high-quality supports.

Supporting a positive team culture and promoting a sense of teamwork.

Maintaining a positive and proactive attitude and leading by example.

Developing and implementing individual support plans for participants.

Collaborating with stakeholders, including health professionals, to develop and implement innovative strategies that improve service delivery and participant outcomes.

Ensuring compliance with all relevant policies and procedures, including health and safety regulations, privacy and confidentiality policies, and quality assurance standards.

Monitoring and evaluating staff performance, providing feedback and coaching as needed.

Maintaining accurate and up-to-date records and reports, including participant progress reports, staff evaluations, and compliance documentation.

Selection criteria:

Experience as an NDIS Team Leader

NDIS Worker Screening Clearance

Current First Aid and CPR certification

Completion of the NDIS Orientation Module

Strong administration and organisational skills

Excellent written and verbal communication skills

Computer literacy

Valid Australian Driver’s Licence (or equivalent)

Strong understanding of the NDIS and the ability to support individuals to achieve their goals in a person-centred environment

Additional criteria; DLS Hub

Availability to work Monday - Friday, 8am - 4pm in Forest Lake

Must be available on Thursdays (usually admin days for our Team Leaders)

Previous experience in a Day Program setting, with demonstrated ability to co-design activities with participants, align activities with their goals, and measure outcomes achieved.

Additional criteria; SIL

Availability to work sleepovers and likely alternate weekends across the Brisbane-West area (Oxley, Logan, Ripley, Springfield)

Must be available on Thursdays (usually admin days for our Team Leaders)

Previous experience in a SIL setting, with demonstrated ability to support participants to build independent living skills and feel empowered to make their own life choices

When applying, please ensure your Cover Letter addresses the specific selection criteria for the Team Leader role you are applying for. If you are applying for both roles, clearly demonstrate your experience and suitability for each in your Cover Letter.

Applications that do not address the selection criteria, will not be considered.

Applications will be reviewed as they are submitted, so get in quick.

We're looking forward to hearing from you!