About the role

Temporary full time opportunity to provide an efficient and effective client focused administrative service to specialist consultants, staff and patients who utilise the services of the Paediatric Outpatient Clinics.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• High level organisational skills with the ability to manage heavy workloads, competing priorities and the ability to meet deadlines in a constant changing environment. Promote a working environment that is conductive to high motivation, high productivity, high standards of professionalism, cost effective operation, and a commitment to quality patient care.
• Demonstrated effective team member skills within a multi-disciplinary team showing initiative in problem solving and an ability to review, develop and implement improvements in conjunction with the team whilst working autonomously, utilising discretion in the absence of decision makers to resolution of conflict, meet deadlines, readjust daily work priorities to meet a changing work environment.
• Demonstrated high level interpersonal and communication skills, both written and verbal, with an aptitude to interact effectively and negotiate successfully with all levels of staff and the public, demonstrating tact, diplomacy and confidentiality at all times within established guidelines.
• Perform duties such as searches, booking public and private appointments on the Enterprise Scheduling Managment (ESM) System including the completion of associated paperwork as per District policy and departmental procedures.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED