We are seeking a proactive and detail-oriented professional to support the Manager, Permission Systems in the day-to-day management of the Reef Management System and associated interfaces.

Largely customer focussed with a strong element of customer engagement and innovation within a regulatory environment, the position is responsible for the quality assurance of data, data analysis and reporting, internal and external user support, trouble shooting and identification of potential enhancements.

In addition to system management, the position is responsible for the supervision, coaching and performance management of staff who support the permissions systems. The position will also undertake processes required for collection and reconciliation of revenue associated with the environmental management charge and exercising a range of delegations relating to permissions and compliance. The position also plays a key role in the provision of advice and accurate reports on revenue streams and visitation statistics.

What's in It for You

• Lead and innovate system operations that support reef protection
• Shape data quality, reporting, and revenue insights for impact
• Supervise and mentor high-performing, purpose-driven staff
• Collaborate across teams to enhance user experience and system design
• Enjoy flexible work arrangements and a supportive, inclusive culture
• Contribute to meaningful environmental outcomes with national significance

What You'll Bring

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Experience in data analysis, reporting, and system management
• Leadership experience in coaching and performance management
• Proficiency in Microsoft Office and database interrogation
• Ability to manage competing priorities and deliver high-quality outcomes
• Experience in regulatory environments and administrative decision-making (desirable)

If you're a systems-savvy leader with a passion for data, people, and process improvement, we want to hear from you. Apply today!