• Williams Landing location with onsite parking & easily accessible via public transport
• Minimum 4 week assignment (with possible extension) | Attractive hourly rate
• Join an industry leading business & supportive team | Commence ASAP!

The Organisation
Our client is an instantly recognisable & industry leading organisation, providing a comprehensive range of services across Victoria. Placing both their internal & external stakeholders at the forefront of the organisation, this business provide a supportive & enjoyable working environment. Due to an influx of work, an immediate opportunity presents for a dynamic and motivated Credit / Collections Officer to join their team based in Melbourne's Western suburbs. This role is a rare & exciting opportunity to work close to home in Melbourne's West, commencing in new your next challenge as soon as possible!

About the Role
Reporting to the Finance Manager and working within a supportive & collaborative team environment, you will be responsible for:

• Following up on outstanding debt & overdue payments with customers efficiently and politely
• Account reconciliations
• Providing high level of customer support to provide a clear understanding of billings and adjustments
• Allocating and receipting incoming payments
• Updating account information
• Clearing back logs and resolving issues that may arise around work flow
• Establishing payment plans and arrangements with customers
• Maintaining positive relationships with internal and external stakeholders
• Additional ad hoc tasks as required
• Working closely with the Billing and Accounts team to successfully achieve team and organisational goals.

Candidate Profile
The successful applicant will have experience in a similar Collections based role as well as the following attributes:

• Excellent communication skills both written and verbal
• A keen willingness to hit the ground running and assist with tackling an influx of work
• Personable nature and ability to build relationships with key stakeholders
• Demonstrated problem solving and issue resolution capabilities
• Excellent problem solving skills with a pro-active approach

Additional Benefits

• Opportunity to commence immediately / as soon as you are able
• Attractive hourly rate in line with your experience
• Office located in Melbourne's West (Williams Landing)
• Parking onsite and very easily accessibly via train / public transport
• Join an industry leading organisation
• Supportive team environment

How to Apply
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Emma Kennedy [email protected]