Uber has recently launched Uber Direct, a last-mile, on-demand, delivery service for business customers. The last-mile delivery market is estimated to be worth upwards of $7.5b AUD in Australia, with rapidly increasing consumer preference for on-demand services.

Uber Direct has the potential to support on-demand delivery across a range of customer verticals - restaurants, supermarkets, non-food retailers, and many more. In this role, you will build and maintain excellent operational processes, lead strategic initiatives, and support the growth of Uber Direct. This is a dynamic role. You’ll need to be willing to both roll up your sleeves, and lead high profile, complex initiatives at the same time.

Start Date: ASAP. 6 month placement

Location: Melbourne

Start and Finish Times: preferred to work up to 38 hours per week as you're trained (Monday to Friday - 9am to 5pm)

Uniform: Business Casual

Pay rate: $46.83/hr + super

What You’ll Do:

● Manage the day-to-day operational tasks that are required to keep the Uber Direct

product running smoothly

● Conduct data analysis and provide actionable insights and recommendations

● Develop new processes and tools and optimize existing one to improve reliability

● Support with coordination of the Delivery Experience product roadmap - this involves

supporting global and regional teams with the implementation and rollout of new product

features and capabilities

● Monitor operational performance of Uber Direct, and identify opportunities for

improvement

● Collaborate with a diverse group of cross-functional team members to deliver best in

class reliability

● Manage and support the end to end project management of Delivery Operations projects

What You’ll Need:

● A proven track record; we are looking for someone 3+ years experience (can be partially

through university coursework), with strong analytical skills, excellent problem solving

skills and experience with data-driven decision-making

● Ability to work with multiple stakeholders in a fast-moving working environment

● Strong attention to detail and the ability to learn new processes and tools quickly

● Proactivity, always looking for continuous improvement opportunities

● Strong planning and organisational skills

● Comfortable with ambiguity and adapting to evolving priorities

● Must be proficient with Google Sheets and SQL

● Full working rights in Australia