Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourself on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

Your Impact:

As a full time Scheduler, you will play a key role:

Having strong communication skills, empathy, and a commitment to inclusive practices.

• Coordinating appointments, interviews, and support services for clients with disabilities, ensuring timely and accessible service delivery.

What you'll do:

• Coordinate and schedule appointments for clients with employment consultants, support staff, and external service providers.
• Manage and maintain accurate scheduling records using internal systems and databases.
• Communicate appointment details clearly and respectfully to clients, considering individual accessibility needs.
• Monitor and adjust schedules to accommodate cancellations, rescheduling, or urgent client needs.
• Ensure compliance with privacy, confidentiality, and disability service standards.
• Provide on call after-hours support as needed, ensuring continuity of service for clients.​​​​​​​

What you'll bring:

• Previous experience in scheduling, administration, or customer service.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Empathy, patience, and a client-centred approach.
• Proficiency in Microsoft Office and scheduling software.
• Ability to work independently and as part of a team.
• Understanding of disability inclusion and accessibility principles.

What we can offer you:

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program.
• Staff discount at all Good Sammy stores.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Good Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact [email protected].

Closing date: 03/07/2025

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding.