Just Better Care Cairns is looking for an Aged Care Coordinator to join our team

Permanent Part Time Monday-Friday 30 hours per week.

Rotating On Call Roster also required.

Are you a confident, motivated and organised professional with great time management skills?

Are you someone who is comfortable working independently?

Are you able to think critically and make decisions when necessary without support?

Have you worked in the Aged Care industry and are up to date with the upcoming Support at Home Program information?

Then we are looking for you!

Duties and responsibilities include:

Developing and managing customer service schedules, including service planning, confirmation and short notice placements and cancellations

Preparing and transmitting schedules for customer services to Community Support Professionals

Arranging replacement staff to cover planned or unplanned absences and shift changes

Providing coaching, supervision, support and direction to Community Support Professionals to ensure quality service is provided to people they support

Monitoring the implementation of individualised plans for customers

Verifying allocation of Community Support Professionals against customer service schedules to ensure timesheet data is processed in a timely manner

Maintaining and updating data in company information systems

Meeting the specified standards for the delivery of quality in-home care and support services

About you:

Caring, compassionate & friendly

Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite

Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills

Ability to work as part of a team

What you will need:

Minimum Certificate IV in Individual Support (Ageing)

Current CPR / First Aid Certificate

Current and satisfactory Criminal Record Check

Current and satisfactory NDIS Worker Screening Clearance & Working with Children Blue Card

Current Australian Driver’s Licence

Reliable, registered and insured vehicle (comprehensive insurance is preferred)

Smartphone with internet access

Next steps:

If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on “Apply”.