We’re on the lookout for a motivated and detail-oriented Administration Officer to support our team in Townsville on a flexible casual basis, working 20-25 hours a week.

This role provides flexibility around school hours and offers a balanced work-life integration.

If you want to be part of a team that is busy, friendly and supportive then we want to hear from you.

You must have:

The ability to manage a busy roster and assign shifts whilst building a rapport with our staff and understanding the needs of our clients.

Be highly motivated, resilient and possess a strong work ethic with the ability to take initiative.

Proficient in most computer software including Microsoft Office.

The ability to multi-task with attention to detail and exceptional organisational skills.

Flexibility to work additional hours during peak periods.

What you will do:

Manage the scheduling of shifts to complete fortnightly rosters, that will optimise staff allocation and meet the operational requirements of the business and our clients.

Manage and respond to enquiries and absenteeism reports from internal staff, as required.

Provide administrative support to the Operations Manager and security leadership team.

Ensure compliance is maintained by monitoring and managing staff qualifications and licences.

Perform a range of office management activities including, office equipment monitoring, reporting, document preparation, onboard new staff, uniform distribution, general filing and ad-hoc projects.

Be the friendly and helpful face of our business for anyone who enters our office.

Ensure documentation is up to date and appropriately recorded.

Other general administrative tasks as required

Why join us?

We value our staff’s dedication, and, in return, we work with our people to provide the flexibility to meet their work/life commitments as well as support their development, and performance.

Our business is people. At Heightened, our commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. This is the key to success.

APPLY NOW. We’d love to learn a little about you. Please include a cover letter to introduce yourself and let us know what you're looking for.