• 12 Month Contract
• Ability to obtain a NV1 Clearance
• Barton, ACT

Our Client, a Federal Government Department is seeking to engage Two AV\VC Systems Support Officers to be the first point of on-site contact and assist users and other support staff in resolving issues reported by users.

Key duties and responsibilities

• Incident management and request fulfilment of AV/VC equipment.
• Provide exceptional in person meeting support for video conferences as requested.
• Conduct regular preventative maintenance inspections on AV and VC equipment.
• Queue management via the department’s service management tool (Service Now).
• Face-to-face user support and training.
• Conduct regular software testing and updates for all video conference endpoint. Following change management process.
• Experience with meeting room layouts to ensure optimum video conference environment for all participants.

Criteria

• Please provide a one-page pitch.

Technical skills

• Technical acumen with VTC and AV Protocols and interoperability platforms and procedures

To apply for this government contract opportunity please apply or call Jess on (02) 6299 1006.

This role closes 12pm, 25 June 2025 (Job ID 644036 | LH-03763).