Logo for Service Dispatcher

Service Dispatcher

The Heater Man
Rozelle, NSW
A$65,000-$75,000 p/a
Manufacturing, Transport & Logistics → Production, Planning & Scheduling
Full-time
On-site

Posted 17 days ago


At The Heater Man, a Sydney based trade services business, we are known for delivering outstanding service in heating and hot water. As we continue to grow, we’re looking for an experienced and proactive Service Dispatch Coordinator to join our close-knit team in Rozelle.

About the role:
We’re seeking an organised and proactive Dispatcher to join our team. In this operational role, you’ll efficiently manage daily scheduling and dispatching of our service technicians, ensuring service calls are prioritised and handled promptly to meet daily revenue and operational goals

Your key responsibilities will include:

Coordinate and manage daily schedules for service technicians

Assign service calls based on priority, technician availability, and skill set

Communicate with customers regarding bookings, updates, and technician arrival times

Liaise with technicians to resolve scheduling issues and ensure compliance with company policies

Proactively contribute to achieving daily revenue targets and key performance indicators (KPIs) through effective job scheduling and resource management

About You:

Experience in dispatch, scheduling, customer service, or a similar coordination role (trades/services industry preferred)

Excellent organisational and multitasking skills

Results-driven and committed to meeting daily revenue targets and KPIs.

Comfortable with scheduling software and digital communication tools

What we offer:

A full-time position in a secure, growing business

The chance to step into a leadership role with autonomy

A supportive, friendly and professional team environment

Opportunities for professional development

Convenient Rozelle location close to transport and great local amenities

If you’re ready to take ownership of your role and help lead a dynamic, customer-focused team, we’d love to hear from you!


About The Heater Man

Rozelle, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Service Coordinator

Elizabeth Machines Co.

Sydney, NSW
A$65,000-$75,000 p/a
Full-time
On-site

Dispatch Coordinator

Smiths Plumbing

Logo for Dispatch Coordinator
Mascot, NSW
A$65,000-$85,000 p/a
Full-time
On-site

Customer Service Support Administrator

Thomson Environmental Systems

Logo for Customer Service Support Administrator
Kirrawee, NSW
A$65,000-$75,000 p/a
Full-time
On-site

Service Coordinator

u&u. Recruitment Partners

Logo for Service Coordinator
Wetherill Park, NSW
A$80,000 p/a
Full-time
Hybrid

Administration & Customer Service

Batteries On The Go

Arndell Park, NSW
A$65,000-$75,000 p/a
Full-time
On-site

Service Coordinator

Complete Entrance Solutions

Smeaton Grange, NSW
A$75,000-$85,000 p/a
Full-time
On-site

Dispatch & Co-ordination

SPS Property Services Group

Logo for Dispatch & Co-ordination
Moorebank, NSW
A$60,000-$75,000 p/a
Full-time
On-site

Dispatcher

Tonkin Trade Group Pty Ltd

Logo for Dispatcher
Albury, NSW
A$70,000-$75,000 p/a
Full-time
On-site