About Us

Harmony Physiotherapy is a small, family-run mobile physiotherapy service based on the Gold Coast. We are community-focused and specialise in providing in-home physiotherapy to clients on Home Care Packages, the Commonwealth Home Support Program (CHSP), and the NDIS. Our mission is to deliver high-quality, personalised care that promotes independence and improves quality of life.

The Role

We are looking for a Casual Administrator to provide essential administrative support. This is a work-from-home position offering 15 to 20 flexible hours per week, with the ability to choose the days that suit your lifestyle.

You’ll be responsible for supporting our physiotherapists and clients by managing bookings, communication, and back-end systems. This role is ideal for someone with a health admin background who is organised, self-driven, and confident working autonomously.

Key Responsibilities

Coordinate appointments and schedules for physiotherapists and clients

Liaise with clients, carers, and service providers via phone, email, and SMS

Maintain accurate client records and handle confidential information

Process invoices, track payments, and assist with basic bookkeeping

Manage documentation for NDIS, CHSP, and Home Care Packages

Assist with onboarding new clients and preparing service agreements

General admin duties including data entry, filing, and email management

Provide respectful, professional communication to vulnerable clients

About You

Minimum 1 year of experience as a receptionist or administrator in the health sector

Excellent attention to detail and organisational skills

Self-motivated, driven, and able to work independently from home

Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook)

Excellent communication skills – both written and verbal

Fluent English and a professional phone manner

Reliable, trustworthy, and with a strong work ethic

Comfortable speaking with elderly or vulnerable clients

Desirable Skills & Experience

Experience in the aged care or disability sector

Familiarity with NDIS, CHSP, or My Aged Care

Previous use of Nookal practice management software (not essential but favourable)

Based on the Gold Coast or surrounding area

What We Offer

Flexible hours to suit your lifestyle

Work-from-home role

Supportive, family-run and client-focused team

Competitive hourly rate based on experience

Opportunity to make a meaningful impact in the lives of our clients

How to Apply

If you're a motivated, detail-oriented administrator with a passion for community health, we’d love to hear from you.

Apply now with your resume and a short cover letter outlining your relevant experience and why you’d be a great fit for Harmony Physiotherapy via SEEK or email [email protected]