Job Title: Receptionist / Administrative Assistant
Location: Beenleigh
Hours: 38 hours/week — Monday to Thursday, 8:00 AM–4:00 PM; Friday, 7:30 AM–3:00 PM
(Includes a 30-minute unpaid lunch break each day and 1 additional flexible hour per week)
Type: Casual (with the potential to progress to full-time)
Salary: Starts at award rate — negotiable based on experience and performance
Company: Down Under Screens (Family-owned and operated for over 35 years)

About the Role

Down Under Insect Screens and Security is looking for a professional, experienced Receptionist / Administrative Assistant to join our small and supportive team. As the first point of contact for our business, you’ll play a key role in creating a positive and welcoming environment for clients and visitors. This is a varied position that includes general administration duties to support the smooth day-to-day running of the office along with administration tasks to help managing bookings and customer requirements.

The role offers a great work-life balance — no weekend or public holiday work, Christmas–New Year shutdown, and the potential to progress to a full-time role after 6 months, depending on performance.

Responsibilities

Answer and direct incoming phone calls in a courteous and professional manner

Greet and assist visitors in a friendly and helpful way

Maintain the reception and shared office areas in a clean and orderly state

Operate standard office equipment including computers and printers

Manage diary bookings: contact customers, enter booking details, send confirmation texts, and file paperwork

Receive, sort, and distribute incoming mail and deliveries

Monitor office supplies and reorder as needed

Maintain filing systems and accurate records (both physical and digital)

Provide general administrative support across the business as needed

What We’re Looking For

Minimum 5 years' experience in a reception or administrative role

Strong Microsoft skills (Word, Excel, Outlook)

Typing speed of at least 35 wpm

Excellent interpersonal, phone, and communication skills

Strong time management and organisational ability

Confident working independently and managing multiple tasks

Reliable, punctual, and professional

No driver's licence required, but must be able to get to and from work reliably

Working Hours

Monday to Thursday: 8:00 AM – 4:00 PM

Friday: 7:30 AM – 3:00 PM

30-minute unpaid lunch break each day

1 additional flexible hour per week to complete tasks

Total: 38 hours per week

Salary

Starts at the relevant award rate

Pay can be negotiated based on experience and performance

Benefits

No weekend or public holiday work

Paid shutdown between Christmas and New Year

Friendly, supportive, and stable team environment

Opportunity to progress to full-time after 6 months based on performance

How to Apply

Please only apply if you have relevant experience and can commit to the working hours listed.

To express your interest, send a message confirming that you meet the job criteria. We’ll provide more information and arrange interviews for suitable applicants.