Join YWCA Canberra – Make a Difference!

Communications Officer

We’re looking for a dynamic and passionate Communications Officer to lead the charge in delivering compelling, data-driven content that fuels advocacy, fundraising, service delivery and engagement across our diverse community.

Fixed Term Contract - 12 months (Parental Leave coverage)

Flexible work options

What you’ll do:

This isn’t your average comms job. You’ll be hands-on across strategy and execution, balancing day-to-day content creation with high-impact campaign work.

Create content that connects

Craft and manage engaging content across Instagram, Facebook, TikTok, LinkedIn, BlueSky our website, email marketing and print.

Capture stories through words, photos, and video to bring our impact to life.

Coordinate regular publications and ensure our voice is inclusive, bold and on-brand.

Build and maintain 90-day content calendars that inspire action across every channel and audience segment.

Drive strategic campaigns

Work across teams to deliver digital campaigns that support our frontline services, advocacy wins, fundraising goals and flagship programs like She Leads.

Develop messaging, write creative briefs, and guide design—ensuring every campaign has purpose and punch.

Track results and prepare reports that prove what’s working (and what could work better).

Lead media & brand storytelling

Write media releases, prepare media kits and build meaningful relationships with local press and influencers.

Be a brand champion—keeping our messaging, tone and look sharp, consistent and inclusive.

Shape content strategies through audience research and data-led insights.

Evaluate & evolve

Monitor performance across all platforms using tools like Google Analytics, bit.ly and social media insights.

Prepare monthly reports and recommend adjustments that grow reach, deepen engagement and drive conversions.

About You

You’re a creative communicator with a passion for social media, storytelling, and meaningful engagement. You bring a mix of sharp strategy and hands-on content creation, and you thrive in a fast-paced environment where no two days are the same.

The right person will have:

Exceptional communication skills—written, verbal and visual—with the ability to tailor messages to different audiences and platforms.

Strong digital skills, including experience with Canva, Campaign Monitor (or Mailchimp), and WordPress.

A deep understanding of social media, from content creation and community management to advanced platform use and paid reach strategies.

A strategic mindset, able to own and deliver end-to-end content strategies that are insight-driven, goal-aligned and audience-focused.

A team-oriented attitude with a collaborative spirit, plus the ability to take initiative and run with your own projects.

Proven project management skills—you’re organised, deadline-driven, and confident juggling multiple tasks under pressure.

Experience managing online and offline communities and events, and nurturing strong relationships with key stakeholders including journalists, bloggers, government reps and community groups.

A creative eye and the ability to develop compelling content that speaks directly to the people who need to hear it most.

Above all, you're driven by purpose. You care deeply about social justice and gender equality, and you want your work to make a genuine impact.

Qualifications:

Tertiary qualifications in communications, journalism, public relations, marketing, or similar.

Experience working in communications, journalism, public relations, advocacy, marketing, or similar.

About YWCA Canberra:

YWCA Canberra is a respected feminist, not-for-profit community organisation which has been providing community services and representing women’s issues in the Canberra community since its establishment in 1929. Today, we provide leading and innovative services to women and the broader Canberra community in the areas of children’s services, community services, housing, youth services, personal and professional training, and women’s leadership.

As a values-based organisation, and the only Canberra based Employer of Choice for Gender Equality (WGEA), YWCA Canberra is a great place to work. We have a strong track record in building long-term, sustainable careers with excellent conditions (including charitable salary sacrificing and above award salaries) together with a supportive work environment for all employees to thrive.

What’s in it for you?

Working at YWCA Canberra offers more than just a pay cheque. Here, you'll find a job with real purpose, where your efforts directly contribute to improving lives in our community. Whether you're involved in early childhood education, housing support, or any of our other programmes, you'll see the tangible results of your work.

YWCA Canberra offers:

Competitive base salary

Flexible working options to support work-life balance including a 9-day fortnight, 4 day compressed work week and varied working hours to accommodate work-life balance.

Opportunities for professional development and further study through our in-house registered training organisation.

Salary packaging options that can improve your take-home pay by $5K annually

Generous parental leave entitlements, 3 days extra paid annual leave between Christmas and New Year, annual flu vaccinations.

Access to Employee Assistance Program for guidance and counselling

Join Canberra's ONLY Employer of Choice for Gender Equality (WGEA).

How to Apply

Visit https://ywca-canberra.org.au/about-us/careers/ to access the position description and job demands checklist.

Please submit your application including an CV and a cover letter addressing the selection criteria together through the YWCA-Canberra e-recruitment web portal by visiting https://candidate.aurion.cloud/ywca/production/signin

Want more information?

For a confidential discussion or further information please contact Eleanor Sander O’Hearn via email at [email protected]

Applications close on 2 July 2025

Make a difference with us.

At YWCA Canberra, we've been championing change since 1929, empowering women and promoting gender equality for nearly a century. Our legacy isn't built on words alone—it's rooted in real action. Every day, we transform lives through our community services, affordable housing programs, early childhood education, and leadership initiatives. Whether it's providing a safe home through YHomes, supporting survivors of domestic violence, or nurturing the next generation of leaders, we walk the talk. Our impact is tangible, and our commitment to building an inclusive, equitable future remains stronger than ever.

YWCA Canberra reserves the right to close this role early if a suitable candidate is found prior to the closing date.

YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in all child protection risk management recruitment processes and ongoing character checking and assessment processes.

YWCA Canberra is an equal opportunity employer. People from diverse backgrounds and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply.