The Digital Executive supports the performance and marketing of B2B and B2C e-commerce platforms, helping to deliver omnichannel campaigns, website enhancements, and performance insights. This role collaborates across technical, marketing, and operational teams to drive digital growth, improve user experience, and support strategic initiatives with data-driven actions.

Client Details

This company is a leading distributor of high-performance brands, partnering with thousands of clinics across Australia and New Zealand. It provides professional-grade products, treatments, and education to support skin health and aesthetic outcomes. With a focus on innovation, clinical results, and empowering practitioners, it plays a key role in shaping the region's cosmeceutical landscape.

Description

Digital Performance & Experience

Contribute to digital KPIs by optimising customer experience and lifecycle strategies

Assist in content delivery and catalogue management across multiple sites

Monitor and help analyse key ecommerce indicators like sales, AOV, bounce rates, and conversion

Product Optimisation & Enhancements

Work with product teams to prioritise and refine enhancements based on user needs and business goals

Collaborate on customer journey improvements and website functionality

Support issue resolution and digital release cycles

Marketing Activation & Calendar Execution

Assist in delivering integrated marketing initiatives across SEO/SEM, social media, email, onsite content, and print

Help maintain a forward-looking marketing and content calendar across properties

Collaborate with internal teams to elevate digital presence and maximise campaign impact

Campaign Support & Best Practice

Provide hands-on support for evergreen marketing assets and automation workflows

Contribute to campaign ideation and optimisation efforts

Stay across industry trends to inform strategy and channel usage

Digital Platforms & Tools

Use enterprise systems (e.g. SAP Commerce, Shopify, HubSpot, Google Analytics, Salesforce, etc.) to deliver insights and coordinate enhancements

Translate performance data into actionable recommendations

Stakeholder Engagement

Drive collaboration across departments to ensure uptake and value from digital initiatives

Support internal training sessions and promote the effective use of digital tools

Coordinate with operational leads and content creators to maintain quality across touchpoints

Reporting & Insights

Assist in reporting performance metrics for digital products, campaigns, and platform usage

Help generate strategic insights from traffic, behaviour, and conversion data

Apply insights to guide future enhancements and marketing activity

Profile

3-5 years in a digital marketing or digital product-focused role, ideally in e-commerce (B2B and B2C)

Familiarity with tools like Shopify, SAP Commerce, WordPress, HubSpot, and Meta platforms

Data-literate and confident working with spreadsheets and visualisation tools

Organised and proactive with strong written and verbal communication

Able to thrive in ambiguity and pivot with evolving priorities

Experience working cross-functionally and managing stakeholder expectations

A team collaborator who takes initiative and thinks commercially

Job Offer

• Join a market leading company with exciting growth plans
• Discretionary bonus opportunities
• Hybrid model - 3 days in office

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Amber Basketfield +61282218111.