At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

As Depot Manager, you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

About the role:

Leading a small team to deliver outstanding customer service

Rostering of casual team members

Sorting recyclable items into their correct categories

Ensure customers welcomed and assisted with their recycling products to inspire return customers

Cash handling, ensuring accurate record keeping

Continuously looking for opportunities to improve efficiency and increasing customer satisfaction

Manage future casual recruitment for your depot with the assistance of HR

Ensure that staff have the skills and training to work safely and efficiently

Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks

About you:

Previous experience leading a small or medium sized team

Previous retail, hospitality, warehousing or customer related experience would be highly desirable

Moderate level of fitness required. The role requires active engagement with customers and the completion of manual handling tasks

Passionate about recycling and making a positive difference to the communities and environment!

Excellent Excel & Outlook knowledge . Ability to complete administrative tasks as required.

Excellent communication skills

You have a great 'can do' attitude with customer service at the forefront of all interactions

Why us?

Competitive salary + performance incentives on offer!

Full-time Permanent role

Access to our Employee Assistance Program (EAP)

Access to discounts at over 500 retailers across Australia to enhance your lifestyle and well-being

Multiple career paths and advancement opportunities

Novated car leasing

PPE provided

The opportunity to work towards our vision of creating a wasteless society

On-site or Street Parking available

This is an exciting opportunity for you to develop your career with a fast- growing recycling and resource recovery business that’s genuinely making a positive impact to our environment and local communities.

If you think you would be a great fit for this role, click apply now!