Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

About the opportunity

IFYS is seeking a Learning & Development Coordinator to join our dynamic team. This is a fixed-term full-time position based in Maroochydore, where the successful applicant will be supporting the delivery and coordination of training across all IFYS programs.

This role is ideal for someone who is highly organised, tech-savvy, and passionate about supporting others through learning and development. You will play a key role in ensuring our workforce is equipped with the knowledge and skills needed to deliver high-quality services.

What’s on Offer?

• Full time contract until 19th of December 2025
• Based in Maroochydore
• $73,795 per annum + superannuation
• Not-for-profit salary packaging options to increase take home pay (up to $15,900 per FBT year)
• Career and professional development opportunities
• Unique in-house training including the Sanctuary Model, Therapeutic Crisis Intervention, and Preventing Child Sexual Exploitation
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key Responsibilities:

• Effectively manage the IFYS ELMO Learning platform, including but not limited to: creating and implementing training shells, adding content, and monitoring training documents
• Generate reports for internal and external stakeholders, including for compliance audits
• Liaise with internal and external stakeholders to identify and meet mandatory training requirements for all employees
• Facilitate the IFYS On-Boarding process in collaboration with the Business Support Officer team
• Develop and maintain Learning & Development documents and resources, training registers, and related work instructions within the SharePoint system
• Coordinator and maintain the training calendar, ensuring the efficient planning and execution of all face-to-face training
• Assist the broader Learning & Development team with administrative duties as required

Essential Requirements:

• Experience in coordinating training or learning systems (ELMO experience highly regarded)
• Strong administrative and organisational skills
• Excellent interpersonal, verbal and written communication skills to enable professional interaction with stakeholders
• Proficiency in Microsoft Office Suite and SharePoint
• Ability to work independently and as part of a team
• Understanding of compliance and audit requirements in a training context

Must hold or be willing to obtain if successful:

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)

Other requirements:

If progressed after interview stage, you will be requested to provide the details of your two most recent and relevant line managers to provide reference checks (this must include your current employer).

If you would like further information on this role, please call (07) 5438 3052 and ask to speak to Josh in the Recruitment team.

Applications Close: 5pm Tuesday 2st July 2025 (applications received after the closing date may be considered)