⁠A fantastic opportunity is available for a Jewellery Sales Consultant to join our team at our brand new Sydney showroom. Located close to local amenities, shops, café, restaurants and easy transport access, this fantastic opportunity is available for a real people person with a can-do attitude who enjoys a customer-facing role and can confidently represent our brand and showcase our fine jewellery products.

As a Jewellery Sales Consultant, you will take the customer through the diamond engagement and wedding ring purchasing journey while building strong rapport and providing an exceptional customer service. If you have a passion for fine jewellery and creating exceptional client interactions, we’d love to hear from you.

About us

Kavalri is an exciting Australian jewellery brand specialising in custom-made diamond engagement and wedding rings. As an omnichannel business, we combine the convenience of our online store with the personalised service of our showrooms in Melbourne, Brisbane, Perth and now Sydney, to offer a fully transparent and tailored shopping experience. Every piece we create represents our unwavering commitment to craftsmanship, quality, and elegance—designed to celebrate love in its most meaningful form.

With the opening of our new Sydney showroom, we are now offering a rare and fantastic opportunity for a Jewellery Sales Consultant to join our brand in a role where you will be an integral part of the Kavalri team.

Responsibilities

This exciting role will require you to:

Take the customer through the end-to-end diamond engagement and wedding ring purchasing journey

Provide advice and guidance to help clients discover the perfect bespoke jewellery piece

Deliver an outstanding ring collection experience and offer post-purchase aftercare support, answering any customer queries.

Ensure we maintain our exceptional levels of customer service and after-sales support. This role has exposure to all parts of the customer journey including general enquiries, emailing quotes, order management, post-purchase follow-up and more.

What's on offer

Collaborative environment - work in an enjoyable, dynamic and friendly environment where you will have the opportunity to grow and be mentored to reach your full potential

Competitive remuneration and ongoing training - Receive a competitive salary package and training to enhance your product knowledge and sales skills

Job security - be an integral part of a well-established and rapidly growing business

Requirements

Strong work ethic and customer focused approach

Excellent rapport building skills and strong attention to detail

Experience in a retail sales environment and jewellery retail sales experience is preferred

Excellent verbal and written communication

High level of proficiency with technology & systems

This is a full time role (Tuesday - Saturday each week)

Whilst jewellery and diamond experience would be highly regarded this is not essential as we are after a candidate who is the right fit. You will receive initial product and client service training which will involve travel to Melbourne to undertake a dedicated training program in all aspects of the role along with ongoing training and development to ensure your continued success in the role.

Please include a cover letter with your application with details on your work experience and why this is the right role for you!

Applications close 27 June 2025