About the company:

Our client located in Petersham are looking for a Customer Service Officer to join their team. Leading the industry, they pride themselves on providing the highest quality of service each day.

About the candidate:

- 2 x Covid vaccinations

- National Police Check - Can be obtained once at interview stage.

- Current drivers license and reliable vehicle

- Must have full working rights

About the Role:

A long-term opportunity that offers full-time hours and stability. The right candidate must be punctual and trustworthy with a great sense of time management.

Duties:

- Answer all incoming customer calls in a friendly, professional and efficient manner including conducting follow up/outbound calls as required.

- Accurately record customer requests in the CRM system.

- Monitor call volumes and take proactive steps to ensure all calls are answered within adopted service standards.

- Provide back up to administration and front counter functions as required.

- Must adhere to council values: Respect, integrity, compassion, innovation,

Skills and Experience:

- 35 hours a week

- Ability to work in a team environment.

- Call Centre/Phone answering skills

- Competence in computer-based data processing, spreadsheets etc

- Organisational skills

- Time management and punctual

- Multi-Tasker

More about the Role:

- Shifts times: Monday to Friday: 8:30am-5pm

- Pay rate: $37.45/hour

How to Apply

If this sounds like the opportunity you have been looking, then APPLY NOW and submit your application including an up-to-date resume!