👉🏼 The need-to-know…

As a Client Coordinator working in the Aged Care Team at Rise you will manage client services within the programs of Commonwealth Home Support (CHSP), Continuity of Support (CoS) Programs. A primary focus of this role involves assessing and reviewing existing clients to ensure their needs are met and the best possible outcomes are achieved.

This position is full-time working from various Rise locations (including Helen’s Place in Middle Swan) and once up-to-speed/approved you may enjoy some work-from-home and flexibility.

A typical day might look like…

Acting as a primary contact and advocate for clients

Developing effective relationships with clients and their family and/or representatives to maximises client outcomes

Monitoring, measuring and evaluating wellness outcomes and client goals

Regularly reviewing client funding to determine if it is meeting their needs and make applications for further funding where appropriate

Developing and implementing client service plans in line with funding and legislative/contractual requirements

Maintaining tip-top documentation and creating reports as required

👉🏼 The need-to-have…

Here at Rise, we nurture potential, but we do need you to have a few tricks up your sleeve including the following:

Certificate IV in Individual Support (Ageing) and experience in residential or home care

Qualification in Advanced Diploma Community Services (desirable)

Understanding of Commonwealth Home Support (CHSP), Continuity of Support (CoS) Programs

Financial acumen and understanding/ability to meet targets

A strong commitment to providing consumer directed/ person centred care

✅ Formalities (The serious stuff!)

Appointments to this position will be subject to a national police clearance. Costs for new checks will be covered and/or reimbursed by Rise.

A cover letter is requested within your application. Applications without a cover letter will not be considered. Within your letter, please address the following:

Overview of your experience working within the Commonwealth Health Support Program in the capacity of a Coordinator (or similar role)

One example of providing consumer directed person/centred care, with an ability to think outside the box.

One example of your ability to develop strong relationships with diverse client groups.

⭐️Why you should be part of Rise⭐️

Rise has been working with communities for more than 40 years and currently supports over 5000 people from all walks of life. This includes young people at risk, those experiencing mental health issues, people with disability and older people. We offer our RISING stars….

A welcoming culture where your achievements are celebrated, and support is plentiful

Up to $15,900 per annum salary packaging options to bump-up your take home pay plus an additional $2,650 per annum meal entertainment.

HBF corporate discount on health insurance, access to an employee assistance program, and journey cover insurance

Diversity – real diversity. Not just words on a page. We want you to bring your true self to work and encourage applications from people of all backgrounds and lifestyles including those who identify as living with disability, are Aboriginal or Torres Strait Islander or part of the LGBTIQA+ community.

☎️Have more questions? Contact Belinda Shipp (Manager - Aged Care Programs) on 0428 947 640 who will be happy to assist you during business hours. Alternatively, you can email [email protected]

APPLICATIONS CLOSE: TUESDAY 1 JULY 2025

Shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position without notice. We suggest you don’t delay applying to avoid disappointment.

🍀 We wish you GOOD LUCK 🍀