Shine Support Coordination & Consultancy Services (Shine SCCS) is passionate about supporting people with a disability to increase their independence, capacities and opportunities to live a full and active life.

The purpose of this role is to provide case management/support coordination activities for NDIS Participants. As a Support Coordinator, you will work within a team environment to deliver high-quality transition support for children and adults, living with varying circumstances and levels of complexity. You will match Individuals with community-based services, mainstream programs and will provide information, advocacy and referral support to implement funded services outlined in the participants NDIS plans.

This position requires a worker who has significant experience regarding the NDIS and is able to provide complex case management across including but not limited to: justice interface, alcohol and drugs, homelessness and mental health.

MAIN DUTIES/RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO THE FOLLOWING

• Support participants to understand their plan.
• Implementing risk assessments.
• Coordination of services as documented in the participant's NDIS Plan.
• Managing multidisciplinary with key stakeholders to manage and respond to complex situations.
• Liaise with connect with community and mainstream services (housing, education, health).
• Providing complex case management.
• Onboarding of new participants.
• Monitor use of support coordination hours.
• Provide to the NDIA timely and relevant progress reports reflecting progress towards achieving plan goals, and recommendations in the next plan.
• Referral management.
• Preparing service agreements
• General administrative support.

SELECTION CRITERIA

Essential

1. Tertiary qualification in a relevant discipline.
2. Experience working as a support coordinator.
3. Strong analytical and problem-solving skills.
4. A sound understanding of relevant legislation, NDIS procedural guidelines.
5. Demonstrated commitment to promoting a cooperative and cohesive team.
6. Demonstrated capacity to work efficiently and to complete administrative tasks.
7. Highly developed written and verbal communication and negotiation skills.
8. High level of computer proficiency in MS Office suite.

Desirable

1. Experience in the disability, community or health sector.
2. Experience using Datanova FlowLogic software.

HOW TO APPLY

In order to apply please submit your cv and a covering letter addressing the selection criteria.

FURTHER INFORMATION

For further information please direct queries to [email protected] or 0477 018 988 and a member of the team will be able to assist.