Customer Service Advisor - Travel Sales & Service

MAYDAY Recruitment
Brisbane, QLD
A$33.96 p/h + super
Call Centre & Customer Service → Customer Service - Call Centre
Contract
On-site

Posted 4 days ago


Are you passionate about helping people and eager to kickstart your career in insurance? Join a global leader in travel insurance who truly puts customers first! We’re hiring 5 Travel Insurance Sales and Service Consultants to become the friendly, knowledgeable voice guiding customers through their travel insurance needs.

Role Details

  • Location: Brisbane CBD – easy access to public transport
  • Start Date: July 2025
  • Contract: 3 months, with possibility for extension or permanent role
  • Hours: Full-time, rotating shifts between 8am–8pm Monday–Friday and Saturdays 8am–5pm
  • Pay: $33.96 per hour + super, paid weekly
  • Overtime: Available during holiday periods at premium rates

What's in it for you?

  • Be the go-to expert for customers’ inbound travel insurance queries
  • Work in a modern, vibrant office right in the heart of Brisbane CBD
  • Enjoy weekly pay, great hourly rates, and superannuation benefits
  • Full-time role with flexible rotating shifts Monday to Saturday
  • Comprehensive on-the-job training and ongoing support
  • Thrive in a collaborative, supportive team environment
  • Use your skills to deliver 5-star customer experiences every day
  • Laptop and all equipment provided - just bring your enthusiasm!

What You’ll Be Doing

  • Handling inbound customer inquiries with care and professionalism
  • Providing clear, friendly policy advice and travel insurance quotes
  • Processing payments and updating customer details accurately
  • Navigating multiple systems to keep information up-to-date
  • Logging every interaction to maintain excellent service standards

Who We’re Looking For

  • Genuine, proactive individuals passionate about customer care
  • Attention to detail and ability to multitask in a fast-paced environment
  • Previous call center or phone-based customer service experience is a plus
  • Ready to start immediately and commit to the full contract term
  • Enthusiastic team players who want to grow in the insurance sector

Ready to embark on an exciting new career journey with a global insurance leader?

Apply now and start making a difference for travellers across the world!


About MAYDAY Recruitment

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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