About Us

With 135+ years of experience, UPG, Trimble’s distribution partner for Eastern and Central Australia, specialises in providing the latest in geospatial technology solutions and innovation across a number of industries including mining, land surveying, construction, utilities and local government, transportation and logistics as well as environmental and waste management.

We are part of a long established but constantly evolving group of companies made up of people with a huge diversity of skills and cultural backgrounds. What we share is a genuine pride and enthusiasm for what we do and a commitment to celebrating our successes.

About the role

As a result of our ongoing success, we have identified an opportunity for a switched-on professional to join our Field Services Team as a Product Support Technician.

As our new Product Support Technician, your duties will consist of:

Regular travel to customer sites

Delivery, installation, commissioning and implementation of Trimble Monitoring and Machine Navigation Systems which may include mechanical and/or auto electrical

Responsible for the entire installation process including quality assurance of products, third party welding, calibration and commissioning

Complete administrative tasks relating to installations including Service Report Forms, safety documents, and machine file documentation

Provide a high level of customer product support

Demonstrate a consultative and value-add approach to building customer relationships

Other ad hoc tasks as assigned from time to time

About you

This position will be a great fit for you if you are currently in a heavy vehicle servicing environment looking for a long-term career where you can build on your existing skills in a diverse role.

To be considered for this role you will be able to demonstrate the following:

Current unrestricted drivers’ license - essential

Trade qualification in Auto Electrical or a related field

Advanced problem-solving skills

Superior customer service focus

An interest in technology, prepared to learn basic geospatial principles

What we offer:

We'll be offering a very attractive package including a base salary and performance-based incentives. In addition, you'll be joining a friendly, professional organisation that offers a range of employee benefits including

Onsite parking

Company vehicle

Two extra paid leave days per year

Employee Assistance Program (EAP) – complementary confidential sessions in counselling, wellbeing coaching, financial coaching and much, much more!

Gym membership discount

Exclusive discounts with JB Hi-Fi

Ongoing training and opportunities for career advancement

Applications are shortlisted once submitted. Don’t miss out on this fulfilling opportunity, apply today!