Opportunity

An exciting opportunity for an experienced Medical Receptionist/Secretary to join our growing specialist group at our newly established practice in Gladesville. If you are seeking a dynamic role within a growing specialist surgical group, we invite you to apply.

Benefits

Full-time position (Monday-Friday 8.30am-5.00pm) located at Gladesville with onsite parking

Collaborative environment – work alongside leading Orthopaedic surgeons, Neurologists and Allied Health Practitioners

Career progression - Opportunity to progress into an Office Manager role

Competitive remuneration - $70-80K base plus superannuation commensurate with experience

Why Join Us?

At our practice, we deeply value our team members. Your dedication and contributions will be recognised and rewarded within a supportive, professional culture. As a key member of our new Gladesville location, you will play an essential role in maintaining seamless administrative functions whilst upholding our high standards of patient care.

The Practice

We are a well-established private specialist surgical group with locations in Campbelltown, Bankstown, and now Gladesville. Our multidisciplinary team includes Orthopaedic Surgeons, Neurologists, and Physiotherapists, all dedicated to delivering personalised, exceptional patient care.

The Role

As our Medical Receptionist/Secretary in our new Gladesville practice, you will be a pivotal team member as you experience a varied and engaging workday. From handling phone calls, coordinating clinics to administrative tasks/PA tasks and patient interactions, you'll have a wide range of responsibilities.

This is a fulltime position Monday to Friday and the hours are 8.30am to 5pm. This role provides the opportunity to progress into an Office Manager role. There is parking onsite.

The Duties and Responsibilities are:

Providing an outstanding level of customer service in person and over the phone to patients and all health professionals

Answering incoming phones calls and responding to emails

Efficiently and accurately scheduling and managing patient appointments for the doctors/allied health practitioners using Genie software

Management of patient invoicing and receipting of consultations

Editing and formatting of letters (typing is outsourced)

Coordination of surgical theatre lists

Liaising with other health care professionals and hospital staff

Providing PA support to one of the orthopaedic surgeons

The ideal candidate will have the following attributes:

Proven experience as a medical reception/medical secretary experience working in a clinical setting

Excellent oral and written communication skills

Excellent attention to detail

Highly organised, with the ability to work both independently and collaboratively

Professional, warm and composed under pressure

A high standard of personal integrity – trustworthy, loyal and honest.

If this role sounds like what you are looking for, we would love to hear from you and learn more about you.

Please forward your resume to [email protected] quoting: Medical Receptionist Gladesville.

For telephone enquiries, please phone Bernadette on 0414 943 541.