Your new company
This organisation is one of Queensland's most esteemed charitable services, renowned for its dedication to supporting those in need within the community. This role presents a fantastic opportunity to make a meaningful impact as a Community Crisis Worker in the Mackay community.

Your new role
Your daily responsibilities will include:
Addressing client needs in the least restrictive manner possible

• Preparing clear and factual handover notes and incident reports
• Mentoring clients and assisting them in developing independent living skills
• Supporting clients in problem-solving, conflict resolution, and relapse prevention
• Managing complex and challenging client behaviours, including aggressive behaviours

What you'll need to succeed

To be a successful candidate, you must meet the following criteria:

• Certificate III in Community Services or a related field
• At least one (1) year of experience as a Support or Crisis Worker or equivalent
• Effective communication and time management skills
• Experience in the homelessness support sector or a related field
• Commitment to maintaining the confidentiality of client information
• Ability to work independently as well as collaboratively within a team

What you'll get in return

We are seeking casual/contracted Crisis Support Workers in Mackay. The organisation operates a 24/7 facility; therefore, applicants must have the availability and flexibility to work across a 24/7 roster, including days, nights, and weekends. The position offers an attractive wage of $40.00 per hour plus superannuation and penalties, with an estimated 25-40 hours of work per week.

What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca Homewood on (07) 4960 1126.

If this job isn't quite right for you, but you are seeking a new position, please contact us for a confidential discussion about your career.