Company description:

As a global leader in international education services, IDP operates with a global office network spanning over 100 offices and our websites attract a combined 100 million visits a year.

Our team of experienced and dedicated counsellors are experts at providing trusted advice to students and their families at every step of the international education journey, and almost 8 in 10 students placed by IDP recommend our services to their family and friends.

IDP's ongoing success comes from our highly committed and professional employees around the globe. Our diverse talent, expertise and passion of our people that makes IDP unique. We strive to provide a working environment where our people are encouraged to excel, be agile and creative, seek new ways to solve problems, take initiative, and generate new opportunities. We respect diversity in our people: their ideas, work styles and perspectives.

Job description:

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

The Migration Consultant will provide information, advice, and application processing for international students and migrants seeking migration, work, study, and sponsorship opportunities in Australia. The role is based in Sydney, with a national scope, assisting customers and staff with their inquiries in other locations. Your role will also involve training fellow education counsellors and contact center agents on product knowledge and visa updates, as well as supporting their ongoing professional development.

Work Location: Sydney Work Mode: Hybrid

Key accountabilities

• Provide tailored advice on visa options, eligibility, and compliance, managing client expectations.
• Design and execute immigration strategies for individual and corporate clients, ensuring sound commercial and legal solutions.
• Manage client casework and deliver high-quality representation to the Department of Home Affairs and relevant authorities.
• Prepare and lodge visa applications, handle ART appearances, and manage all migration work with competence.
• Build and maintain strong relationships with clients, prospects, and authorities, driving business development and enhancing the firm's brand.
• Stay current on migration law, policy, and industry trends, sharing insights with the team. Design and execute immigration strategies for individual and corporate clients, ensuring sound commercial and legal solutions.
• Comply with OMARA's Code of Conduct and the firm's risk management practices.
• Lead and mentor migration assistants.
• Participate in industry initiatives to grow the work pipeline and expand strategic partnerships.

Required experience

• Qualified RMA with current MARA registration, at least 2-3 years of experience in immigration law, preferably with hands on experience using MM system.

• Proven expertise across various visa subclasses and the Administrative Review Tribunal process, ideally managing high-volume caseloads in a fast-paced, deadline-driven environment.
• Strong team player with experience supervising migration assistants.
• Solid understanding of immigration legislation.
• Excellent communication and writing skills.
• Strong time management and ability to meet deadlines.
• Comfortable working with diverse clients from different backgrounds.
• Familiarity with Migration Manager or similar client management systems.

Profile description:

The Migration Consultant will provide information, advice, and application processing for international students and migrants seeking migration, work, study, and sponsorship opportunities in Australia.

The right fit would be an experienced RMA with 2-3 years of experience in a similar role, preferably with hands on experience using MM system.

We offer:

We are evolving rapidly. This is an exciting time to join us as we transform the way people access global education and opportunities, through leveraging innovative technology and a creating a connected world.

As a Great place to work certified organisation, our people are always at the forefront of what we do. We strive to provide workplaces that are truly diverse and representative of the communities that we work in, so our people feel empowered to bring their best and authentic selves to work.

We are focused on continuing to build a culture of inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.