Food and Beverage Team Leader

The Royal on the Park Hotel is an iconic hotel in the Brisbane CBD. The old-world charm of our Walnut Restaurant mixed with our amazing Banquet and Events; staff WOW our guests every time they visit. Our amazing venue with views overlooking the Botanical Gardens is looking for a Food and Beverage Team Leader to join our wonderful team.

About the role

Provide efficient, friendly and professional service to all Restaurant and function guests, both internal and external

Identify and ensure guest needs, wants and expectations are met across both the food and beverage spaces

Communicate effectively with all departments including Kitchen and Front Office to ensure a positive guest experience

Assist across all services when required, including Bar, in-room dining, and restaurant

Lead, train and motivate staff to provide exceptional Customer service.

Manage inventory and stock control

Handle customer enquiries, feedback and enjoy resolving any challenges

About you

1-2 years’ experience in a Team Leader capacity leading shifts in Restaurant and Conferencing – all training given.

Have had exposure to medium to large conferencing events.

A strong commitment to customer service, leadership and the ability to work well under pressure

Excellent verbal & written communication skills and a strong attention to detail

Ability to work evenings, weekends and public holidays

Current Responsible Service of Alcohol certification is a must.

Benefits

The successful candidate will enjoy excellent working conditions, career development and training opportunities. We believe in the importance of ensuring our employees maintain a healthy work-life balance. From senior management to frontline positions, we know this balance is the key to our success. Other benefits include training & development opportunities, significant discounts on dining, accommodation, dry cleaning and car parking and access to our Employee Assistance Program.

Applications can be made by clicking “apply now”.

We thank all applicants for the time taken to apply for this role. Shortlisted candidates will be contacted in due course.

An equal-opportunity employer

D.J. Hotels (Australia) trading as Royal on the Park