Admin Officer / Executive Assistant

📍 Port Macquarie, NSW
🕒 Full-time (or Potentially Part-time) - ideal hours: 8:30am – 4:30pm
💼 New Heights Youth Outreach

Support our passionate team making a difference in young lives.
We’re seeking an experienced and reliable Admin Officer / Executive Assistant to join our vibrant and growing team based in Port Macquarie. This pivotal role supports the daily operations of our team servicing the Mid North Coast (including Taree, Kempsey & Port Macquarie).

Your Key Responsibilities:

Create and manage staff rosters, schedules and client details.

Invoice and accounts management

Draft and manage NDIS service agreements

Answer incoming calls, respond to emails, and direct communication effectively

Liaise with clients, plan managers, support coordinators, case workers & service providers

Provide general admin and support across the organisation

Other Responsibilities May Include:

Social media and advertising

Networking and promotional events

HR and payroll support

Supporting business growth, projects and initiatives

Other executive assistant duties such as calendar management, scheduling meetings, communications, etc.

We’re Looking for Someone Who Is:

Aligned with the values of New Heights Youth Outreach and able to represent us

Highly organised, detail-focused and efficient

A confident communicator (written & verbal)

A good problem solver and high level thinker

Experienced with:

Xero

ShiftCare

Excel

Slack

Professional email management

Experience and thorough understanding of the NDIS and practice standards.

Comfortable working independently and collaboratively

Eager to learn and grow within a values-driven environment

Willingness, passion and dedication to learn any of the above roles

Why Join Us?

Passion and purpose led work that directly impacts the lives of young people

Enthusiastic, passionate and supportive team culture

Full-time hours (ideally between 8:30am–4:30pm, Mondays to Fridays)

Opportunities for long-term growth as we expand.

How to Apply:

Submit your resume and a brief cover letter outlining your relevant skills and experience and why you’d be a great fit for this role.