• Permanent part-time position available!
• Be part of our customer focused library team, who provide exceptional service to our diverse communities
• Hourly rate of $32.57 - $38.18 + 11.5% Superannuation + Weekend Penalty Rates (3% increase in rates of pay from the first full pay period in July 2025 and superannuation will increase to 12%)
• 20 hours per week (Saturday 11am-4pm, remaining 15 hours over two other days in the week)

About us:

Burwood Council is a vibrant hub in Sydney's Inner West, recognised as a Strategic Centre by the NSW State Government. With its thriving business district, cultural diversity, and well-designed public spaces, Burwood is at the heart of a forward-thinking community.

Our Library and Community Hub is an energetic and inspiring workplace with a Strategic Plan offering an innovative pathway for the Library team, and includes ambitious and exciting opportunities for staff to strengthen the Burwood Community by supporting literacy, digital connection, creativity and life-long education.

The Library team is a passionate group who embody our library values of professionalism, collaboration, inclusion and community driven service. The library is a welcoming place that enriches our diverse community with opportunities to inspire, learn, connect and belong.

At Burwood, we value our people as our greatest asset. Join us as we work towards achieving our ambitious Community Strategic Plan 2036.

Read on further if you would like to join us

Your Position:

This position offers an exciting opportunity to contribute to the Library and Community Hub's creative programs. We are seeking an enthusiastic and creative team member to help deliver high-quality customer service and support a wide range of innovative and creative programs and events.

Your responsibilities will include but not be limited to:-

• Supporting the Creative Experience Team in delivering a range of high-quality and engaging programs and events in the Hub's creative spaces
• Assisting in maintaining a calendar of creative events and help promote programs through outreach and social media
• Providing positive and friendly customer service, including floor-walking and responding to customer enquiries
• Actively participating as a member of the team to help evaluate and suggest improvements to services
• Assisting customers in Library's technology services and facilities
• Contributing to the day-to-day operations of the Library and Community Hub including shelving, tidying and supporting weekend shifts

To be successful in this role you will have:-

• Demonstrated experience in supporting the delivery of creative programs and events, especially those related to digital literacy and creative technologies.
• Demonstrated experience in providing high quality customer service, including to culturally and linguistically diverse (CALD) communities.
• Strong digital and PC literacy with confidence in using mobile and social media platforms and technology trouble shooting skills.

Key Requirements:

• Proof of COVID-19 vaccination for all employees (2 Vaccines)
• A valid Working with Children Check.
• Willingness to complete a pre-employment health assessment

Culture & Benefits:

• Health & Wellbeing initiatives (i.e. flu vaccinations, skin checks, wellness activities)
• Access to Fitness Passport membership
• Access to Employee Assistance Program (EAP)

Enquiries:

Further information regarding this role can be found in the Position Description or please contact Joseph Schwarzkopf, Team Leader Creative Experience on (02) 9078 6114.

How to apply:

Please click on "Apply now" and follow the steps.

Applications are to include a resume, cover letter and answers to the online questions.

Closing date:

Sunday, 6 July 2025 @ 11:59 pm

At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.

In serving our community, we are also proud to be a child safe organisation.