About Our Client
B Lab Australia & Aotearoa New Zealand (B Lab AANZ) is part of a global movement of people using business as a force for good, best known for certifying for-profit companies as Certified B Corporations (B Corps). As a non-profit, they lead economic systems change to support a collective vision: an inclusive, equitable, and regenerative economy. Their team is collaborative, positive, inclusive, and committed to making sustainable change.

About the Role
Talentweb is partnering with B Lab AANZ to recruit a Marketing & Communications Coordinator to support the organisation’s external communications and marketing activities. This is a broad and varied role that supports B Lab’s brand, digital channels, campaigns, and community communications, with a focus on growing and engaging audiences of B Corps, aspiring B Corps, and movement supporters.

Working closely with the Marketing Manager, this role will coordinate content across B Lab’s social media, email marketing, website, and inbound enquiries, helping to ensure consistent, timely, and engaging communications that uphold the B Lab brand and bring the B Corp movement to life.

B Lab AANZ is looking for an enthusiastic communications and marketing all-rounder who wants to learn and grow with an inspiring team and organisation.

Key Responsibilities
Social Media & Content Creation

• Monitor and triage enquiries across Instagram, LinkedIn and Facebook
• Design social media assets using Canva and schedule posts via Sprout Social
• Support visual content creation across marketing campaigns and events
• Monitor performance metrics and assist in preparing campaign reports

Email Marketing & CRM Support

• Coordinate monthly newsletters and ad hoc campaigns in Pardot
• Build email content, test proofs, and prepare assets in Canva
• Liaise with internal stakeholders to ensure timelines and approvals are met
• Maintain and clean contact data in Pardot and Salesforce

Inbound Communications

• Monitor and respond to inbound enquiries via Freshdesk ticketing system
• Support contact management across Freshdesk, Pardot, and Salesforce
• Maintain and update response templates and FAQ content

Website & Blog Updates

• Publish updates via WordPress and ensure website accuracy
• Coordinate and publish blogs highlighting newly certified or recertified B Corps
• Support Google Ads implementation, Analytics and SEO performance

General Marketing Support

• Create marketing assets for events and promotional campaigns
• Support campaign implementation, including B Corp Month
• Liaise with contractors as needed on digital and design projects

Skills and Experience

• A relevant qualification in marketing, communications, or a related field
• At least two years of relevant work experience in marketing or communications
• Strong written, visual, and interpersonal communication skills
• Email marketing experience (Pardot highly regarded)
• Familiarity with social scheduling tools like Sprout Social
• Experience with Canva; Adobe Creative Suite or Figma a plus
• CRM knowledge (ideally Salesforce) and Freshdesk or similar ticketing systems
• WordPress content publishing experience
• Eye for detail and ability to manage multiple tasks and deadlines
• A collaborative, proactive mindset and values aligned with the B Corp movement
• Applicants must have full Australian working rights.

Why Join B Lab AANZ?

• Work with a fun, supportive and purpose-driven team
• Generous professional development opportunities
• Contribute to a global movement using business to create positive change
• This is a permanent full-time position based in Collingwood, Melbourne with hybrid working (minimum three days a week in-office).
• Our salary range starts from $80,000 ex Super FTE. However, we will take into consideration the expertise and experience you bring.

The successful applicant will be employed by B Lab Australia & Aotearoa New Zealand Ltd, If you're passionate about values-led business and purposeful communication, we’d love to hear from you. Applications open on 13th June 2025 and close on 10th July 2025

We’re committed to building a diverse and inclusive workplace and strongly encourage applications from people of all backgrounds, cultures, and experiences. If you require any accommodations during the recruitment process, please let us know by contacting [email protected].