About the Company:

With offices located in Beaumaris and Melbourne CBD, our client is a highly respected brokerage, recognised for delivering tailored financial solutions through an award-winning team of certified specialists. The business offers expert guidance across a range of client needs — from first home purchases and property upgrades to the development of investment portfolios — providing strategic, client-centric advice that consistently delivers superior outcomes. With a strong emphasis on high-volume settlements and a seamless, end-to-end client experience, they continue to successfully assist thousands of homeowners and investors with confidence and professionalism.

About the Role:

Due to continued growth, we are seeking experienced Loan Processors or Credit Analysts to join our client’s dynamic and professional team. These roles are integral to ensuring the smooth processing, accurate assessment, and timely settlement of loan applications, while maintaining a high standard of compliance and client service.
You’ll work closely with mortgage brokers, lenders, clients, and internal teams to drive applications from initial submission through to settlement, while applying strong analytical and credit assessment skills to ensure loan quality and compliance standards are consistently met.

Key Responsibilities:

Loan Processing Duties:

• Review and prepare loan applications ensuring all documentation is accurate, complete, and submitted in line with lender policies.
• Liaise directly with clients to collect outstanding information, clarify details, and guide them through the process.
• Act as the primary point of contact for clients during the application process, providing timely updates and addressing queries.
• Coordinate with brokers, lenders, solicitors, and other stakeholders to ensure smooth and timely settlements.
• Conduct final settlement checks ensuring all conditions have been satisfied prior to settlement.

Credit Analyst Duties:

• Perform detailed credit assessments on residential, SMSF, and investment loan applications.
• Analyse applicant financials, credit reports, income documentation, asset and liability statements, and serviceability calculations.
• Identify potential credit risks, assess loan suitability, and ensure adherence to lender credit policies and regulatory guidelines.
• Prepare high-quality submission notes for brokers and lenders, clearly outlining the strengths, risks, and justifications for each deal.
• Work proactively with brokers to structure complex or high-value loans to achieve optimal outcomes for clients.
• Monitor lending policies and market changes to ensure compliance with current credit and regulatory standards.

Compliance & Documentation:

• Ensure compliance with responsible lending obligations, NCCP, AML/CTF, and company policies.
• Maintain accurate client records and documentation within CRM and loan processing platforms.
• Conduct quality control checks to ensure ongoing compliance and loan integrity.

High-Volume & Complex Loan Handling:

• Manage a high volume of loan applications while maintaining exceptional attention to detail.
• Proactively manage complex loan scenarios, working collaboratively with brokers to resolve issues and secure approvals.

Requirements:

• Previous experience in Loan Processing, Credit Assessment or a similar lending support role.
• Strong understanding of residential, SMSF, off-the-plan, investment and or Commercial lending.
• Familiarity with mortgage broking software and CRM platforms.
• Excellent communication skills with a client-first approach.
• Strong financial analysis and credit assessment skills.
• Highly organised, with the ability to prioritise and manage multiple loan files simultaneously.
• Up-to-date knowledge of lender credit policies and compliance obligations.
• Ability to work effectively under pressure and meet deadlines in a fast-paced environment.
• High attention to detail with a focus on loan accuracy and quality.

Benefits:

• Competitive salary package.
• Collaborative, supportive, and high-performing team culture.
• Ongoing professional development, mentoring, and training.
• Opportunity to join a rapidly growing brokerage with a strong industry reputation.

To apply, please email your resume to:
[email protected] or [email protected]