Why you’ll love EGSC
Live and work in East Gippsland and you'll be surrounded by high country, national parks, incredible surf beaches and marine parks. At East Gippsland Shire Council, we can offer you a rewarding opportunity to grow your skills and build a career with us while servicing the community.
If you want to love what you do, grow your career and spend your weekends outdoors fishing, camping, surfing, snowboarding and so much more, this might just be the place for you.
The Opportunity
As the Commercial Business Administration Officer, you will provide high level administrative support to the Commercial Enterprises business unit. You will be the first point of contact for internal and external customer service enquiries, build and maintain spreadsheets and reports, and support the coordinator in the development and review of marketing and strategic plans for Council’s commercial businesses.
Key responsibilities include:

• Ensuring excellent customer service and timely responses across Council Enterprises.
• Provide administrative and systems support, including database management, record keeping, and assistance with programs such as Newbook, Agrinous, and the Microsoft Suite.
• Assist with finance tasks including invoicing, procurement, vendor liaison and reporting.
• Coordinate updates to policies, procedures, marketing plans, and compliance documentation in collaboration with relevant staff.
• Review guest feedback and survey data to deliver insights that drive continuous service improvement.
• Contribute to communications and marketing, including newsletters, social media, promotional materials, and online reputation management.

This is a permanent, full-time opportunity based in Bairnsdale.
Things You’re Proud Of (Key Selection Criteria)

• Relevant experience with business administrative systems and processes.
• A high level of computer literacy with proven ability to use various software applications and adapt to change.
• Demonstrated passion for customer experience with high level verbal and written communication skills.
• Ability to manage busy workloads and to be clear about setting priorities in the context of your own and team objectives.
• Ability to collaborate with others and work effectively in a team environment.

If successful, you will need to undertake a police check. You must also be legally entitled to work in Australia.
We offer:
Work-Life Balance:

• 60/40 Hybrid office/WFH options
• ADO every 4 weeks and option to purchase additional leave
• Flexible start and finish times
• Extra time off over Christmas
• Discounted memberships to our Recreation Centres

Competitive Salaries:

• Banded salaries with built in yearly increases!
• Annual leave loading paid as a lump sum in December!

A Supportive environment:

• 17 weeks paid parental leave
• Additional special leave available for chronic health conditions and other special needs
• Learning and Development team to keep your skills up to date and give you the opportunity to develop your career!
• Employee Assistance Program offering counselling support when you need it
• Staff consultative committee - management consult staff on big decisions

To apply, please submit:

• A cover letter
• Your resume
• A statement addressing each of the key selection criteria.

Applications close at 11.59pm on 26 June 2025
Questions? For a confidential discussion about the position or to learn more, please contact Kylie Ward, Commercial Business Coordinator, on (03) 5153 9500.
East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.
East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. To uphold these standards a valid working with children check is required to be held for applicable positions.