In this dynamic role, you’ll lead engaging campaigns and content for the Be Connected program and work closely with experts to reach diverse communities—including First Nations, LGBTIQ+, CALD groups, and people with disabilities. You’ll shape impactful messaging, manage projects from strategy to delivery, and use data to drive results.

If you're passionate about inclusive communication and making a real difference, this is your chance to shine.

As Senior Marketing and Communications Advisor (Safer Communities), you will work with program areas to plan and deliver marketing and communications initiatives that meet eSafety strategic goals to audiences of the Be Connected program and Safer Communities team.

You will collaborate with eSafety subject matter experts to understand business objectives and to develop and implement marketing and communications activities that effectively reach and engage audiences.

You will drive the content and communications program for Be Connected – planning and delivering monthly email campaigns, social content, campaigns and events as required.

You will provide marketing and communications expertise and support for the Safer Communities team to support their objectives aimed at vulnerable Australians and community groups including First Nations, LGBTIQ+, those living with a disability and CALD groups.

You will be responsible for managing activity within set budgets and timeframes and reporting on outcomes. You will use data and evidence to inform your plans, setting relevant measures of success for all activities.

The key duties of the position include:

• Developing and delivering innovative and engaging integrated marketing campaigns and projects from ideation to execution, aimed at older Australians and a variety of vulnerable and at-risk audiences including seniors, LGBTIQ+ communities, First Nations communities and those living with Disability.

• Working collaboratively with eSafety program teams to understand business objectives to deliver marketing and communications initiatives across email communications, social, events and paid campaigns.

• Defining marketing objectives and evaluating the success of initiatives to present actionable insights and inform future marketing strategy, operations, and tactics.

• Developing clear, compelling, and engaging content and marketing materials, tailored to specific audiences and within brand guidelines.

• Working closely with program areas to drive the delivery of strategic events and activations to reach target audiences.

• Driving content and communications planning and execution for Be Connected and Safer Communities audiences, including copywriting and briefing and managing internal stakeholders and external agencies to deliver creative assets.

• Chair regular program governance meetings consisting of comms colleagues from the Department of Social Services and a non-for-profit organisation.

• Build and maintain strong working relationships with external stakeholders across government and industry to deliver relevant and timely marketing campaigns, projects and events.

To be eligible for employment with the ACMA, applicants must be an Australian citizen.