Role Summary This is a unique role that bridges the gap between contract administration and construction servicing.

As the Contracts & Construction Coordinator, you will be responsible for managing the end-to-end flow of sales contracts while supporting clients through the construction process.

From initial reservation through to post-handover, your role is critical in ensuring a seamless, professional, and compliant experience for all parties involved.
Key ResponsibilitiesContracts & Sales Administration

• Coordinate the preparation, review, and submission of contracts in line with compliance standards
• Liaise with solicitors, clients, builders, and internal stakeholders to ensure contracts are processed accurately and in a timely manner
• Manage deposits and payment schedules, including tracking and coordinating refunds or variations
• Maintain and update internal databases, templates, and stock availability
• Support with re-sales, flyer preparation, and communication with vendors/buyers
• Ensure all contract files pass audit with 100% compliance

Construction Support & Client Coordination

• Conduct client update calls at each key construction stage (Intro, Base, Enclosed, Handover)
• Manage insurance documentation and practical completion paperwork
• Schedule and coordinate defect inspections with third-party inspectors
• Respond to client enquiries pre- and post-settlement, offering clear, empathetic updates
• Ensure accurate progress invoicing within 24–48 hours of receipt

Communication & Stakeholder Liaison

• Maintain active communication between internal departments, clients, builders, and third parties
• Flag and follow up on delays, missing documentation, or high-risk issues promptly
• Coordinate with internal strategists, finance, and management for consistent client servicing
• Collaborate with offshore admin support for document handling and reporting

Compliance & Operational Efficiency

• Ensure files are up to date with notes and task completion logs
• Maintain audit readiness on all files and complete reports as required
• Track project timelines and support internal process improvement initiatives

About You

• 2–3 years of experience in contract administration, property settlements, or construction coordination
• Strong interpersonal skills, capable of managing stakeholder relationships with professionalism and empathy
• Highly organised, detail-oriented, and able to manage multiple priorities under time pressure
• Comfortable with CRM platforms and property-related documentation
• Intermediate computer skills, especially in Microsoft Office and workflow systems
• Strong problem-solving abilities and a proactive mindset
• A clear Police & Credit Report is mandatory

Why Join Us This is an opportunity to work across multiple stages of the property journey – from sale to build – in a professional, fast-paced and rewarding environment. You’ll play a key role in client satisfaction and operational excellence, while developing expertise across the property and construction life cycle.