Traineeship - Certificate III in Business Administration

Wallsend Head Office

Full time 0830-1630 Monday to Friday

$26 per hour + super + on-call allowances

Seeking a strong communicator and quick learner - get ready to build a career!

This role will play a key part in ensuring our customers receive their scheduled supports on time.

Key responsibilities include coordinating client services according to their preferences and needs, acting as the primary point of contact for clients and workers to address scheduling inquiries, and managing last-minute changes.

Role Criteria

• Experience delivering customer service using professional verbal/written communication skills.
• Eagerness to create and maintain rosters for community members.
• Strong empathy and compassion for others.
• Competent computer skills and proficiency in using various online platforms.
• Self-motivated with a drive to learn and grow within the community services industry.
• Ability to prioritise tasks effectively in a fast-paced environment while maintaining strong attention to detail.
• Committed to complete a 12-month traineeship.

Benefits To You

• A stable full-time role with the opportunity to earn while you learn!
• Monday to Friday role (plus participation in on-call rotating roster = extra experience and $!)
• Above trainee award wages - $26 per hour plus super

• Mobile phone and laptop provided
• Regular team building activities
• Access to professional and free EAP services.

How to Apply

If you're ready to join a passionate, dedicated team and make a real difference, we'd love to hear from you! Submit your resume and cover letter today, addressing the role requirements.

Please note: applications received without a cover letter will not be considered.

We are an equal opportunity employer; we celebrate diversity and therefore encourage all eligible candidates to apply! Should you have questions, or need assistance with your application, please reach out: phone 49112380 option 4.

Who is Sublime Care?

Founded in 2019, we started with a passionate, close-knit team driven by a single mission: to empower individuals with disabilities, helping them confidently navigate the NDIS landscape.

Fast forward to today, and we’ve grown to a dynamic team of over 150 dedicated professionals across the Hunter and Western Sydney regions – equalling more passion!

Together, we proudly deliver tailored, person-centred support services to more than 500 participants across Aged Care, Disability Community Care and Accommodation, and Allied Health, making a meaningful difference every day.

Our Key Values

Inclusivity: everyone is welcome and can feel safe here

Improving: we ask why and find opportunities in hurdles

Efficiency: we optimise our resources to achieve maximum productivity

Passion: our team are here for the right reason and are proud of our work