Job Highlights:

30 Hours Per Week (9am – 3pm)

WA-Owned & Established Brand

Customer Focused Role

About the Company:

Fabsco is a WA-owned company operating a group of premium building sector brands: Kitchen Craftsmen, DuoGlass and Double Glazing West. From custom kitchens to advanced double glazing solutions, we deliver high-quality products and services to residential, commercial, and industrial clients across Western Australia.

About the Role:

Are you passionate about interior design, great with people, and love the idea of helping customers bring their dream kitchen to life? We’re looking for a warm, energetic, and customer-focused Showroom Consultant to be the first point of contact for our potential renovation clients.

This role offers 30 hours per week, with hours from 9:00am to 3:00pm, Monday to Friday. While the position is generally based in a central location such as Claremont or Osborne Park, travel to any of our five showroom locations may be required at times, depending on business needs.

Key Responsibilities:

Greet and engage with showroom visitors, whether they’re just browsing or ready to begin their renovation journey

Provide a warm and informative first impression, helping customers feel confident and excited about working with our team

Listen to clients’ style preferences, needs, and renovation goals to ensure a personalised experience

Match customers with the most suitable designer based on their project scope and requirements

Offer initial guidance on layout ideas, design trends, colour palettes, and material selections

Manage and respond to enquiries across walk-ins, phone calls, and emails

Pre-qualify new leads and input/manage them through our CRM system

Guide customers through showroom displays, explaining product features and options clearly

Build and maintain strong client relationships through clear communication and a genuine interest in helping

Collaborate effectively with a team of designers, while also working independently when required

Travel between multiple showroom locations as needed

Maintain accurate records and utilise computer systems with confidence

Qualifications / Experience:

Required

Well developed computer literacy skills

Exceptional organisational and time management skills

A natural people person who loves creating positive experiences

A current drivers licence (essential for any travel)

Advantageous

Experience using 20-20 design software

Previous experience in a similar role within the cabinetry, stone or glazing industry

How to Apply:

Click ‘APPLY NOW’ to fill in the online application or email a copy of your resume to the below address.

Kelsey Tucker
Human Resources
[email protected]