ABOUT THE ROLE
At National 360, we're all about people—our clients, our team, and the communities we serve. We’re on the lookout for a warm, proactive, and people-loving individual to be the friendly first point of contact for our allied health services in Brisbane.
This isn’t just a front desk job—it’s a chance to genuinely connect with individuals navigating injury, disability, or rehabilitation, and help them get the support they need. You'll be working in-office, side-by-side with a supportive team and energetic Client Support Supervisor, in a role that’s equal parts meaningful and rewarding.

Key Responsibilities:

• Be the friendly voice on the phone and inbox—handling enquiries, referrals, and bookings
• Support our clinicians and team leaders with scheduling and day-to-day admin
• Keep the wheels turning in the office with seamless coordination
• Build strong relationships with clients and teammates alike

Bring your personality, communication skills, and a love of helping others—and we’ll provide the rest!

ABOUT YOU

• A working knowledge of the NDIS sector
• 2+ years of experience in an administration role
• Call centre or hotline support experience (highly regarded)
• Sound MS Office, data entry skills and booking platforms (Word & Excel)
• Excellent written and verbal communication
• Sharp attention to detail and the ability to multitask under pressure
• Quick thinking and confidence managing high-volume enquiries
• NDIS Worker Screening Clearance and WWCC (or willingness to obtain)

ABOUT US
Founded in 2006 by Heidi Long, National 360 has grown into one of Australia’s leading providers of community-based allied health services. With 22 offices across six states, we’re known for our strong local connections and commitment to quality care. As an NDIS-registered provider, our team delivers services in Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support, and Early Childhood Intervention.

360 BENEFITS
Discover benefits that support you professionally and personally through our 360 YOU and 360 Champions programs:

✅Wellbeing & Flexibility

• Flexible hours and the ability to work one day from home and the other days in the office
• Mental health and wellbeing support via Sonder’s 24/7 service
• Access to Fitness Passport and regular wellness initiatives

✅Practical Perks

• Up to 5 weeks of annual leave via our Purchased Leave Scheme
• Discounted health insurance and full excess coverage with HCF corporate plan
• Company laptop

✅Lifestyle & Mobility

• Tax-free vehicle reimbursements and novated lease options
• Relocation opportunities across NSW, VIC, QLD, WA, TAS and SA

✅Family & Fun

• 18 weeks paid parental leave
• Pet-friendly offices
• Team-building events and funds for celebrations

For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/360-benefits-rewards/

JOIN THE NATIONAL 360 COMMUNITY
Join our expanding Brisbane team and click "Apply Now"!

OUR COMMITMENT TO YOU National 360 is committed to responding to all candidates who apply, regardless of the outcome. We strive to ensure that every candidate is treated with fairness and receives clear, timely communication throughout the recruitment process.
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.