About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper, focused learning experience with demonstrated improvement in student success. In 2024, Southern Cross University placed 100th in the world in the Times Higher Education Young University Ranking.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

The Future Students Officer is a rewarding and impactful role that drives local student recruitment and inspires future generations of university students—many of whom may not have considered university as an option.

You’ll work closely with local schools, RTOs and community groups to connect students and families with education pathways. Based at Coffs Harbour and working with autonomy day-to-day, you’ll have strong support from your manager in Lismore and the broader team across campuses.

This is a diverse and fast-paced role that involves public speaking, event coordination, data-driven outreach planning, and supervision of student ambassadors. You’ll have the opportunity to build lasting relationships, develop a broad set of skills, and make a real difference in the lives of regional students and their communities. Your key responsibilities will include:

• Effectively promote the University and its Faculties/Colleges to build the University’s reputational profile and increase awareness of brand, student options and successes.
• Collate, report on and analyse data to develop an engagement plan for the region, informing future strategies and resource allocation.
• Coordinate and deliver targeted promotional programs for identified markets, including engaging with schools, colleges and RTO’s within the region with clear messaging and defined outcomes, updated appropriately within the University’s CRM systems.

About you

You’re a confident communicator with a passion for inspiring students and building strong community connections. You thrive in dynamic environments, enjoy juggling a range of tasks, and are motivated by work that has a real and positive impact. More specifically, you will have:

• A degree in business, marketing or a relevant discipline; and experience in a sales related role, recruitment, business development, or equivalent.
• Demonstrated success utilising data to inform decision making and sales strategies, evidenced by high conversion rates.
• Excellent public speaking and presentation skills, with the ability to effectively engage with stakeholders to promote an organisation and build brand image.
• Strong computing skills and experience using customer relationship tools, including reporting and communication management.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, fixed term (12 months)
• Located at Coffs Harbour, NSW 2450. Generous relocation support available.
• HEW Level 6. The base salary ranges from $92,716 - $101,691 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $118,978.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEST, Wednesday 25 June 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.