About the role

Shumack Dental has moved to a brand new location!! We are looking for an experienced Receptionist who is friendly, caring and positive to join our expanding team. Experience is perferred and will get preference, however, not essential for the right candidate. We are more than happy to provide full training to the right candidate who has a genuine interest in working in Oral Health and who would be a great fit for our team.

What you'll be doing

Meet and greet patients, suppliers and practice staff

Manage all incoming phone calls for the practice

Schedule patient appointments and perform follow-up confirmation communication

Communicate bookings and patient needs with practice staff

Maintain practice and office supplies

Prepare documented treatment plans for patients

Process payments, health insurance rebates and other claims

Maintain patient records and other computer systems and databases

Prepare correspondence as directed

Bank reconciliations

Opening and processing mail

Preparing and checking fees for accuracy, including but not limited to, ensuring fees are allocated to the correct patient.

What we are looking for

Formal qualifications are not a requirement but are preferred.

Strong communication and interpersonal skills to engage with patients of all ages

Excellent attention to detail and a commitment to maintaining high standards of cleanliness and sterilisation

Ability to work effectively as part of a close-knit team

Enthusiasm for the dental industry and a genuine desire to provide outstanding patient care

What we offer

At Shumack Dental and Implants, we are committed to the professional development and wellbeing of our employees. You can expect to work within a supportive team environment with opportunity for career growth.

We have a permanent full-time position working on a 9 day fortnight roster.

About us

Shumack Dental & Implants are a leading provider of high-quality dental services in the Wagga Wagga region delivering exceptional care to our patients and building a reputation for excellence in the local community. We pride ourselves in creating a caring and supportive work culture and do what we can to support our employees in meeting and exceeding their own career goals.

To apply, please email your resume and cover letter to [email protected] or for more information, call us on 6921 2333. Or you can pop in and see us. We’d love to meet you!